Not a disaster but very frustrating rental

Canada

Reviewed: Wed, Sep 11, 2019

About ACE: 6.7 /10

Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.

About QEEQ: 10.0 /10

ACE

Montreal

Canada

Economy | Toyota Yaris 2 Doors or similar

1 days rental

Relevant Reviews on ACE in Canada

Jefee Jackson

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Full Size Van | Dodge Grand Caravan or similar

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Billy Bishop Toronto City Centre Airport(YTZ)

Toronto

Canada

Reviewed: Sat, Sep 7, 2019

“Great experience”

About ACE: 10.0 /10

Car exceeded my needs

About QEEQ: 10.0 /10

K.Morrison

Canada

1 days rental

Economy | Ford Fiesta or similar

ACE

Vancouver

Canada

Reviewed: Mon, Jul 29, 2019

“Easy really lives up to the name.”

About ACE: 9.7 /10

Only snag was calling for airport pickup, line was busy for about 10 minutes. Pick up was fast though and my car rental was upgraded to a Subaru Outback. Fast return and shuttle to airport which was just a few minutes away. Loved the car, no hassle rental, would use the same company again.

About QEEQ: 10.0 /10

Found what I wanted without going through a number of webpages. Prices were in Canadian dollars. Got email confirmation right away. I'd use Easyrentcars again.

A.Pathak

Canada

1 days rental

Economy | Toyota Yaris 2 Doors or similar

ACE

Calgary

Canada

Reviewed: Sun, Jul 22, 2018

“Good car free upgrade but price shown and charged didn't matched”

About ACE: 8.0 /10

Like: Free upgrade , excellent car
Dislike: Late during pickup , pick place outside airport. Price charged and price shown during reservation not matched

K.guel

Canada

1 days rental

Intermediate SUV | Toyota Rav4 or similar

ACE

Vancouver

Canada

Reviewed: Mon, Jun 18, 2018

“The staff was very helpful and the care was beautiful.”

About ACE: 10.0 /10

Like: I rented a red Jeep Rubicon 2018, it was my first time renting a car and they made my experience very pleasurable as well as knowledgeable. I was very pleased with the conditions of the jeep as well as the flexible times for drop-off, we needed to be at the airport by 7:00 am so that meant we had to get up very early and all we had to do was park the car in their lot and drop the keys in a secure box. Overall it was fantastic.