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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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From other countries or regions
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Live chat Email us Service Code: 4639570122
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Not a disaster but very frustrating rental

Reviewed: Wed, Sep 11, 2019
About ACE: 6.7 /10
Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.
About QEEQ: 10.0 /10
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on ACE in Canada

Megan Marjory

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Reviewed: Sun, Dec 30, 2018
About ACE: 6.0 /10
More staff needed to increase efficiency.

J.Malliet

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Aug 20, 2019
“Additional insurance requirements for not being a Canada resident were NOT disclosed in the contract”
About ACE: 7.0 /10
I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!

T.Fowler

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Apr 18, 2019
“Fabulous”
About ACE: 9.3 /10
Vehicle far exceeded my expectations - location did not have an after hours drop off option - this was the only negative scenario.
About QEEQ: 10.0 /10

A.Sanz

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Intermediate | Hyundai Sonata 2 Doors or similar
Reviewed: Tue, Aug 28, 2018
“Good overall experience”
About ACE: 8.0 /10
Like: It was a good trip and the car served us well

A.Pathak

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sun, Jul 22, 2018
“Good car free upgrade but price shown and charged didn't matched”
About ACE: 8.0 /10
Like: Free upgrade , excellent car
Dislike: Late during pickup , pick place outside airport. Price charged and price shown during reservation not matched

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