The staff at the counter were polite, but their heavy accent made communication a bit tricky even with the help of a translation app.

The entire process was very smooth without any upselling. However, there were too few options for vehicles in the same group, and the car provided was relatively small. The hybrid vehicle was fuel-efficient and drove well, but the road noise was quite noticeable.

Picked up the car at Halifax Airport, the queue was a bit long.

Very satisfied

We rented a 7-seater car from AVIS through QEEQ. The car was relatively new and clean, and we were satisfied with its condition. The service staff were efficient. When the hotel staff slightly scratched the car while parking, we contacted AVIS immediately and the issue was resolved satisfactorily. However, we hope that in the future, AVIS addresses such issues directly with the hotel as it was inconvenient for us during our trip.