Waited a little longer then normal to get the car. Team needs to make sure the rental will be ready because they didn't even have the reservation in the system. Almost didn't get the car at all.

Pick up location requires shuttle to get to, very inconvenient and difficult to find, especially after travelling long haul with young children and many bags. Extra time required when returning vechicle, difficult to get to especially with construction and traffic on highways. Very easy to underestimate time required to get to location, drop off car, await shuttle, transport to airport, and make check in. Rental location should be at airport site. Although rental was fine, I will avoid renting again from this location due to the excessive time and difficulty accessing, especially if flight lands late in the evening.

Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.

Good service in general but car was late at pick up, I had to wait a while that the car would come from another discount because they didn't have it.

Terrível a devoluçao, o local de entrega era pra ficar aberto ate as 22h mas fecha as 20h, não existe nenhum lugar nem ninguem que saiba informar corretamente onde devolve o carro. Quase perdemos o voo pois nos telefones, no aeroporto, em todos os lugares que tentamos a informaçao de devolucao ninguem sabia.