Staff busy on return, had to call to confirm return status, since no confirmation sent.

Counter Person Try to sell Insurance despite of Information that My Credit Card Already Provide Insurance. I had to wait Around 30 minutes in order to Drop the Car Because Nobody was In the Counter.

The shuttle service at arrival didn´t work as advertised. It took us almost 1 hour to get on the shuttle

Terrível a devoluçao, o local de entrega era pra ficar aberto ate as 22h mas fecha as 20h, não existe nenhum lugar nem ninguem que saiba informar corretamente onde devolve o carro. Quase perdemos o voo pois nos telefones, no aeroporto, em todos os lugares que tentamos a informaçao de devolucao ninguem sabia.