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Last updated on: April 30, 2025
44Rental Locations
12Airport Locations
Map View of Car Rental Locations in Ottawa
Alamo
9.2/10
AVIS
8.9/10
Routes
8.6/10
Budget
8.8/10
Hertz
8.6/10
Discount Car & Truck Rentals
9.1/10
Thrifty
8.7/10
National
7.8/10
Reviewed: April 11, 2019
The car pickup process was very simple, and the staff had a great attitude.
Reviewed: November 24, 2018
The front desk suggested using QEEQ, which is indeed much cheaper.
Reviewed: September 4, 2018
Like: The service & the product
Dislike: Waiting time at the counter during pick up and drop off.
Reviewed: July 5, 2017
Alamo is relatively quick, not crowded, and didn't encounter any issues with extra insurance charges.
Reviewed: October 7, 2024
Booked directly through the domestic app, showed them the passport, domestic driver's license, international driver's license, address and contact details in Ottawa, and paid the deposit with a credit card. The process was completed in 10 minutes.
Reviewed: July 6, 2024
Booked an Escape, got a Mustang electric, smooth pickup, and even smoother drop-off.
Reviewed: September 10, 2020
The staff were quite friendly. However, the car wasn't ready at the scheduled pick-up time, and I had to wait an additional 15 minutes.
Reviewed: August 4, 2024
The counter is relatively small, but the service is good.
Reviewed: July 29, 2022
I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.
Reviewed: August 5, 2020
I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.
Reviewed: September 6, 2022
I arrived early, so there was no line. If you go later, you might have to wait behind a big family.
Reviewed: July 27, 2020
I've used their service many times and am familiar with the staff. The service at the city branch is good, but the airport branch is just average, possibly due to the pandemic.
Reviewed: August 6, 2019
Expensive one way fee. Extremely difficult to find car return place at YUL airport as there lacks information about the venue
Reviewed: November 23, 2021
The procedures were simple, and there was no upselling of additional services or insurance. Very good.
Reviewed: August 16, 2019
The car was in excellent condition, super clean and came with nice features (WiFi and Android Auto). I had a good experience with the staff. I recommend Hertz.
Reviewed: April 25, 2019
There were some misleading information that are posted on web site and actual procedures that are implemented at the rental site.They did not honor what is on the web site even though it's their web site posted procedures.
Reviewed: August 28, 2019
Voiture sale! Les miroirs électriques de cotes ne fonctionnaient pas. Avait encore des pneus d'hiver, donc était bruyant!
Reviewed: July 2, 2019
1st car seem to have a problem with the suspension (steering and pedals vibrating on highway). 2nd car was not aligned at all. Disappointing from Discount.
Reviewed: June 19, 2019
Everything was fine but the car wasn’t ready when I got there.
Reviewed: January 8, 2018
Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...
