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Absolutely great experience with the customer service.

Reviewed: Thu, Apr 25, 2019
About Hertz: 9.0 /10
There were some misleading information that are posted on web site and actual procedures that are implemented at the rental site.They did not honor what is on the web site even though it's their web site posted procedures.
About QEEQ: 10.0 /10
Great customer service, exceed my expectations.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in Canada

Edith Henry

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Reviewed: Thu, Oct 3, 2024
About Hertz: 8.0 /10
The car was in good condition and fairly new. They tried to upsell insurance, but the service was still decent after declining. However, the one-way drop-off fee was very expensive.
About QEEQ: 8.0 /10

Muriel Aldington

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Reviewed: Sun, Aug 18, 2024
About Hertz: 8.0 /10
The staff were friendly, but the condition of the car was below expectations. First, they hadn’t prepared the vehicle in advance, so we waited almost 40 minutes to pick it up. The car wasn’t very clean either, with some stains on the seats. We had to clean them ourselves with disinfectant wipes. The battery was only at 50%, so we had to find a charging station as soon as we left the city.
About QEEQ: 8.0 /10

Jim Blake

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Reviewed: Fri, Nov 26, 2021
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Barton Hart

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Reviewed: Tue, Nov 13, 2018
About Hertz: 6.0 /10

Hogan Vogt

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Reviewed: Wed, Aug 26, 2015
About Hertz: 8.0 /10
There are plenty of cars available, the service is excellent, and returning the car is convenient.

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