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Last updated on: June 15, 2025
28Rental Locations
8Airport Locations
Map View of Car Rental Locations in Detroit
Dollar
8.4/10
AVIS
7.2/10
Budget
8.4/10
Alamo
8.6/10
Thrifty
8.8/10
Hertz
8.8/10
Enterprise
10.0/10
PAYLESS
9.0/10
Reviewed: May 27, 2025
Renting a car in the US, the gas pump is not very easy to use.
Reviewed: May 15, 2025
Very satisfied, great service, and extending the rental is quite convenient.
Reviewed: May 3, 2025
The car pickup at Detroit airport was very quick, with no waiting in line.
Reviewed: July 21, 2024
We booked a Nissan SUV on the platform but were given a Ford instead. Our request to change the car was rejected, which was disappointing.
Reviewed: May 7, 2025
I reserved a Sienna from the AVIS Detroit airport location, but upon arrival, they gave me a Dodge Caravan with 70,000 miles on it. Then, after driving the Caravan for two hours, the engine light came on indicating a fault. Feeling really concerned, I drove to the AVIS location at Toledo Airport with the warning light on to exchange the car, and they ended up giving me a Toyota 4Runner. Overall: Poor experience, low-quality vehicles provided! It wasted my travel time and ruined my travel experience.
Reviewed: April 3, 2025
Avis were great except for the initial pickup. There was a long wait for the shuttle bus and the counter was very busy and very slow - under manned? However, no hard sell of extras, just took the card deposit and handed over the keys.
Reviewed: May 4, 2025
The service is very thoughtful and user-friendly. The staff are enthusiastic, professional, and efficient. The vehicle is clean and hygienic, offering an excellent driving experience!
Reviewed: February 24, 2025
There are too few vehicle options and long queues. The first time, there were no cars of the same class available, so I was upgraded to a much larger car, which was difficult to drive. The second time, the car I got had a flat tire, and I had to go back to exchange it. The third time, I was given a Mitsubishi.
Reviewed: December 31, 2024
The car rental industry in the US is very well-regulated, the service is super nice, and they place a lot of trust in people. When returning the car, they don't even check it—just leave the keys and go.
Reviewed: February 12, 2025
The waiting time in line was very long, and no one cared to assist. The Alamo car rental at Detroit is the worst I have ever encountered. I don't know how their other locations are, but I will never rent from them again. Regarding the vehicle type, the staff said we get whatever car is available. If there are no cars, just keep waiting. The car we got was extremely dirty, and the staff said it couldn't be cleaned. Overall, terrible experience!!!!!!
Reviewed: February 7, 2024
The service was acceptable, and there was no hard sell for insurance.
Reviewed: February 9, 2025
It was the first time I encountered a downgraded car model. Initially, I was going to give a negative review, but later an accident occurred. The handling of the accident was satisfactory, so I decided to give a positive review.
Reviewed: September 26, 2024
The ZoomCar app is great, but the staff at the store were disappointing. The employee at pickup was especially helpful, but the Black lady during drop-off had a terrible attitude.
Reviewed: March 18, 2025
I booked a Ford Focus, but it wasn't available, so they gave me a small car, a Kia, instead. I prepaid for 35 days, returned the car two days early, but they didn't refund the money for those two days. Poor service.
Reviewed: February 18, 2025
The Black gentleman patiently listened to my awkward Chinese-style English and was considerate of my feelings throughout.
Reviewed: September 2, 2024
The car I originally booked was too small, as I needed more space for my kids' school luggage. The staff offered me a larger car option for an additional 190 dollars in total for 16 days, which I accepted. It was a new replacement.
Reviewed: July 3, 2019
The counter staff lady was excellent in the way she handled the customers. I booked a 7- seater vehicle, when I arrived at pay-less to pick up the vehicle, there were already 2 families waiting and 2 more came in for similar vehicle. Due to delay in returns, they were running short. They Lady at the counter handled the situation well and offered alternatives for people willing to take and was constantly communicating with status updates. Coming to the car, though the exterior was cleaned the interior was dirty with sticky pocket holes and greased seat.
Reviewed: June 20, 2019
I was tricked into getting an upgrade thinking its total is $400 but when I turned in the car I DiscoverEd that I was conned into the sale Because The $400 was only the upgrade fee and the total fee was $665 this is unpractical business practices And I expect To be Reimbursed Or I will report it to Is the Better Business Bureau And other Regulatory Bodies
