34 Car Rental Brands in Catania, Sicily, Italy

Reviewed: May 22, 2025

Apart from the usual insurance promotion, they also offered an additional 24 euros per day for a model upgrade. I insisted on keeping my original booking, but the car I received ended up being the recommended upgraded model. The deposit was refunded promptly and I received it the same evening.

Reviewed: February 23, 2025

Satisfied

Reviewed: June 3, 2024

Overall great. Large companies do have their efficiency. Recommend Luca, very helpful and even gave me an upgrade.

Reviewed: June 22, 2021

The vehicle rented did not match the one ordered on the platform; tried to upsell products; aimed to make customers spend more money.

Reviewed: October 11, 2019

No issues with the paperwork, but the pick-up point was a bit rundown, and there wasn’t enough staff. There are just too many people renting cars in Sicily, and the staff seemed overwhelmed, plus the sun outside was scorching.

Reviewed: May 20, 2025

This rental company is the most demanding one I have encountered in my ten-plus years of renting cars abroad, hands down. The mileage allowance they provide is limited, and the car body had numerous damages. It was the worst vehicle condition I have ever rented. During the return process, they conduct an extremely thorough inspection; the staff literally get on the ground to check every corner and feel every inch with their hands, determined to find issues. I’ve never seen a rental company operate like this in over a decade. Additionally, this company requires your driving license to show the date you first obtained it to verify you have held it for more than two years. My license was renewed after five years and only displayed the date of issuance a year and a half ago. I had to dig up an old photo of my previous license to resolve this, almost preventing me from picking up the car. Not every country includes the first issuance date on their licenses, so such requirements should be clearly listed by the company. I strongly advise against choosing this company to avoid unnecessary hassle.

Reviewed: May 16, 2025

The service was very good, and they asked if additional insurance was needed.

Reviewed: October 21, 2024

The customer service was very welcoming, and there weren't many people in line.

Reviewed: March 6, 2024

Extremely cheap booking but they made it up by charging 14x as much to add an additional driver at the counter. The car had several small scuffs and dings on pick-up but they decided it had an additional scratch on a wing mirror on return - it didn't - and are trying to charge me 90 euros for it.

Reviewed: May 15, 2025

Very satisfied. Following the instructions made it easy to find the rental company.

Reviewed: April 17, 2025

The location is easy to find with map navigation, the car pickup process is quick, the service attitude is great, and there is no forced upselling. Highly recommended.

Reviewed: April 13, 2025

The staff was very friendly. They could locate the reservation with just a name and driver's license, then deposit payment was required to collect the car. I wrote my name, address, phone number, and email on paper for the staff. However, when reviewing the order, I found that they had entered the address incorrectly. I informed them immediately, and they said they would correct it. Despite this, the order contract I received via email was still incorrect. When returning the car, I informed the staff again and rewrote the information, but the subsequent email still contained the same mistake.

Reviewed: November 8, 2024

Very satisfied.

Reviewed: April 9, 2024

Very satisfied

Reviewed: May 13, 2025

I have driven in 24 countries and rented cars many times through Zuzuche. This car rental company is the most bizarre one I've encountered: they don't provide a full tank of fuel when handing over the car but expect you to return it at the same level. Isn't that just making things unnecessarily difficult? When returning the car, the inspection was ridiculously stringent. The staff literally pressed their nose to the car, inspecting every inch, circling it twice, and finally claimed a scratch the size of a grain of rice on the rim wasn't originally there! Unbelievable! When I picked up the car, I only did a general check for visible damages; who inspects so meticulously? I had no choice but to pay over 140 euros! Their office turned out to be a very small setup, with just a few parking spaces crammed into a large lot, and it took me a long time to locate their return spot. And another observation: while nearby car rental companies were bustling with customers, here, when I was returning the car, their staff member was napping! As a major platform, Zuzuche should partner with larger, reputable, and trustworthy rental companies rather than small, unprofessional ones that rely on shady methods to make money!

Reviewed: October 12, 2024

Pick-up and drop-off were very convenient. The staff were responsible and professional. Basic insurance package with no aggressive upselling. Since it wasn't full coverage, a higher deposit preauthorization of €2500 was required, but it was immediately released after the vehicle inspection on the return day. The car was in good condition overall, and the experience was excellent.

Reviewed: October 12, 2024

Very quck drop off and refund on credit card!!!

Reviewed: July 24, 2024

Very satisfied, it was the model I booked.

Reviewed: July 11, 2024

Fairly satisfied

Reviewed: May 12, 2025

The overall service is very clear and smooth, great experience. The staff are patient and responsible, explaining all the fees, processes, prices, insurance, and refueling very clearly.

Reviewed: March 18, 2025

There was no pre-rental inspection, and they directly charged 1000 euros from my credit card afterward, claiming it was for repair fees. I rented a Toyota Aygo, an exceptionally small car.

Reviewed: January 8, 2025

Although the vehicle had some exterior damage, the store's records were clear and responsibility was well-defined.

Reviewed: December 19, 2024

Satisfied

Reviewed: October 6, 2024

Very good.

Reviewed: May 11, 2025

The rental company forced us to buy insurance, claiming my license is not an international one. It cost a total of 400 euros and included roadside assistance twice.

Reviewed: June 19, 2024

This place is a scam. Let me warn you. 1. Even if you buy your own insurance, they force you to purchase their expensive insurance (200-300 euros); 2. They confiscate your passport and credit card; 3. The staff is very rude; 4. The car provided was not the one I reserved and was dirty (see picture), it was old and filthy with bird droppings all over the trunk, and the staff couldn't care less; 5. They trap you when returning the car, asking me to pay for small dents and scratches from previous users; 6. They especially target foreigners, if you don't speak Italian, they will scam you in various ways; 7. I have lost a lot of money to this scam, and I saw other foreigners facing the same issues, arguing was useless.

Reviewed: June 13, 2024

Satisfied.

Reviewed: May 4, 2024

It was quite good, no queues upon arrival. The process started immediately. I read in other reviews that there could be up to a 3-hour wait, but there wasn’t any. The prices were very cheap, and although they did try to sell insurance, you just need to tell them you don’t need it. The staff were also nice; they understood we didn’t need the insurance and didn’t push further. I didn’t see any signs of racial discrimination as some reviews mentioned. Everyone finds their own car, and it seems like they don’t have many staff in the first place. The cars given out were all SUVs; the person before me, who was white, got the same. The deposit was 1200 euros, which was just a hold and not an actual charge; as long as the car was returned in good condition, the deposit was refunded directly. I was quite worried after reading the reviews, but everything went very smoothly, and the vehicle was also good.

Reviewed: May 4, 2024

It was pretty good, no queues upon arrival. The process started right away. I had seen comments about a 3-hour wait, but that was not the case. The prices were very affordable. They did try to sell insurance, but you just need to say no if you don't want it. The staff was decent, understood we didn't need insurance and didn't push it. I didn't notice any racial discrimination as some comments suggested. Everybody finds their own car, and it seemed like they didn't have a lot of staff. Everyone got SUVs, including the white person in front of me. The deposit was 1,200 euros, but it was just a deposit, without charges. The car return inspection was smooth, and we got our deposit back without issue. I was a bit worried after reading the comments, but everything went smoothly, and the car was in good condition.

Reviewed: May 7, 2025

The staff started work an hour early for me, great service attitude. After hearing that I purchased QEEQ's additional insurance, they didn't try to upsell other insurance.

Reviewed: December 30, 2024

Good.

Reviewed: May 6, 2025

Excellent service, very friendly staff, and it was the off-season.

Reviewed: May 26, 2024

Due to some problem between your system and their system they did not accept booking. I had feel at the begining they do not to rent me car with original conditions

Reviewed: June 29, 2022

A stress free experience. Helpful and friendly staff.

Reviewed: November 28, 2021

They should never charge customers for washing the car. This should be part of the service provided.

Reviewed: September 14, 2020

Covid has made it difficult but the collecting process was fine even though short staff. Car got from A to B so all in all good experience.

Reviewed: April 29, 2025

After the tire blew out, it took about 2 hours for the car rental company to answer the phone. The 24-hour roadside assistance hotline was called for half an hour, but neither the rental company nor the assistance service spoke good English. The replacement car provided by the rental company needed to be picked up in person, and the journey took more than an hour, wasting almost the entire day. I would suggest avoiding this company.

Reviewed: April 25, 2025

Very good.

Reviewed: April 3, 2025

A different branch, but same great service. Cannot fault this team

Reviewed: February 17, 2025

Quick and efficient. They do promote insurance, but if you say no, they respect your choice without any hassle. There's no need to stick to rental companies inside the airport terminal, as this limits your options. Many rental companies are just a few minutes' walk from the airport, so you can choose those with better reviews and a wider range of vehicles.

Reviewed: November 11, 2024

Responsible and reliable.

Reviewed: February 1, 2025

Satisfied

Reviewed: December 27, 2024

I left my bag at the counter while renting the car, and two days later, I went back to find it was well kept! They did try to upsell insurance and switched the car, but the car was great to drive.

Reviewed: August 20, 2023

We did not yet receive a confirmation of drop-off since we had to drop off the vehicle before business hours by dropping the car key in a lock box. Customer service at pickup was fantastic !

Reviewed: July 26, 2019

There were only two service counters, but even with few people in line, we waited over two hours. We had purchased damage insurance, but they insisted we buy it again. Although they eventually removed the charge, it wasted a lot of time.

Reviewed: May 20, 2014

Before our trip, we carefully inquired with the customer service on the Zuzuche website. The customer service clearly indicated that Avis would accept Chinese driving licenses with translations and notarized copies. However, when we arrived exhausted at Catania Airport, Avis refused to rent to us and directed us to a small company next door called Green Motion. The staff at this small company barely spoke English, but fortunately, I spoke Italian well enough to communicate with them. After a three-hour wait and some hassle, we finally got the car. The only available automatic car was a Mercedes Benz. Since we were traveling with a child who was already tired and hungry, we had no choice but to negotiate. We ended up paying 600 euros for 8 days of rental and an 800-euro pre-authorization as a deposit, with no full insurance. Any issues would be deducted from the deposit. This forced us to drive extremely carefully. We originally planned to rent a small car with full insurance for 485 euros, but instead, it turned into an expensive, uninsured Mercedes. The experience was very frustrating.

Reviewed: January 27, 2025

The rental company's service was overall very good, and the whole family enjoyed the self-driving trip.

Reviewed: October 31, 2024

Based on various reviews online and my personal experience, it's the typical Italian way of doing things. The efficiency was decent, the staff were quite laid-back, but everything worked out fine overall. Communication was fairly smooth, although using a translation app was necessary. The car provided was a CHR with great features, and it drove very smoothly.

Reviewed: July 22, 2024

The efficiency is relatively high and the attitude is very good.

Reviewed: July 1, 2024

The service professionalism was average, and the introduction was rough. The pace was slow. The vehicle provided was not clean.

The vehicle was not clean when picked up. The booked car was not the same model when picked up.

Reviewed: January 15, 2024

Excellent service, they even found the best and newest car for us.

Reviewed: January 12, 2025

Great service.

Reviewed: April 26, 2022

The deposit is too high, three times that of other chain companies for the same model. As a car rental company at a tourist city airport, they surprisingly don't support self-service returns. My flight was at 7 AM, so I had to return the car the night before. Overall, I will definitely not use this company again.

Reviewed: December 24, 2019

Super obsługa

Reviewed: October 19, 2019

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Reviewed: October 16, 2019

Very good experience professional staff and upgrade was given for free

Reviewed: December 3, 2024

Everything was great except for some difficulties in communication.

Reviewed: October 12, 2024

Satisfied

Reviewed: August 18, 2024

Overall, pretty good.

Reviewed: July 30, 2024

Basically satisfied

Reviewed: June 16, 2024

Service was good, although they did try to upsell insurance and the process took a bit long. But the guy was quite handsome, and they provided a brand new car. Everything about the car was perfect, so I'm extremely satisfied.

Reviewed: August 3, 2024

I probably won't choose Budget again in the future. The car rental location was extremely difficult to find, and during the return process, I recorded and took photos to be cautious. However, the staff at the location gave us a hard time, saying we couldn't record and threatened to call the police, even forcing us to delete the photos and videos.

Reviewed: September 11, 2020

Ok overall

Reviewed: August 21, 2020

I booked a car for 9 AM but they said there was no car available. I got the car at 6 PM, which disrupted our plans. The car I received had scratches all over it.

Reviewed: July 22, 2020

The service at the service desk was awful. Avis has charged my credit card again even if QEEQ already did.

Reviewed: January 31, 2020

Absolutely avoid this Italian company, Budget. They are a rip-off. They push expensive insurance when picking up the car, and if you refuse, they give you an attitude. There's no staff present when you pick up the car. Even though we took photos of numerous scratches when we picked up the car, they were extremely strict during the return inspection and blamed all old scratches on us. They didn't acknowledge the photos we showed them. The damage estimate was shockingly high. Be very careful with this company.

Reviewed: August 3, 2024

Convenient pick up and drop off location

Reviewed: June 5, 2020

Very satisfied

Reviewed: January 24, 2020

Very poor experience. Firstly, I booked an Alfa but was forced to choose between a nine-seater manual and automatic. Because the car was too big, I opted for the automatic and had to pay an extra 20 euros. Secondly, I purchased full insurance, but the customer service told me to report to the police for a claim. The police did not accept it and did not provide any incident number. As a result, for a small scratch, the rental company charged me 200 euros.

Reviewed: September 14, 2019

Great car shame that the body of the car had so much damage

Reviewed: August 3, 2024

Convenient pick up and drop off

Reviewed: July 27, 2022

The personnel at the site were helpful but the process was extremely lengthy and they didn’t have the type of vehicle I’d reserved. Also, it was hertz not dollar. I was also charged VAT that was unexpected and the rental car was more than QEEQ said it would be.

Reviewed: August 16, 2019

Include ekstra time

Reviewed: July 30, 2024

Great service, friendly staff.

Reviewed: February 25, 2024

Excellent service

Reviewed: February 22, 2014

Not bad, everything is done as agreed, no scams.

Reviewed: February 24, 2024

This is my second time renting from Italy Car Rent. The process is straightforward and convenient. Although the pre-authorization deposit is relatively high, as long as the car is returned without damage, there are no issues.

Reviewed: August 3, 2022

Great experience

Reviewed: April 25, 2022

Very nice and efficient staff at pickup and drop off. Decent car, icompliant with the reserved category.

Reviewed: February 6, 2020

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?

Reviewed: January 18, 2020

Diagram of the damages of the car was not updated and the level of the fuel was not OK. During the drop-off they found new damage on the front bumper but when we show them pictures from pick up they gave up and no further action was taken.

Reviewed: November 29, 2022

The staff was very kind and waited for me from the flight delay.

Reviewed: November 8, 2019

the tme to get the car was very long and there is not enough information in the airport in Catane to drive the client to the counter

Reviewed: September 26, 2019

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Reviewed: August 29, 2019

We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.

Reviewed: May 1, 2017

Pretty good, normal procedures.

Reviewed: November 16, 2022

A very slow biking process, everything else was just fine.

Reviewed: June 24, 2022

Car was good with no problems apart from a horseshoe shaped crack in the windscreen that had not been noticed by the staff fortunately it did not cause any problems but could have smashed completely especially on some of the unmade Sicilian roads had a stone kicked up. Now we are being charged 81Euros for a slight scratch on the wheel hub cap.

Reviewed: December 15, 2019

Had to replace a car because the battery was off. It took us extra 2 hours to replace the vehicle. We were also charged extra 10 euros for cleaning although we kept the car clean. Spent 4 hours in total at rental office during our 3 days vacation. Very dissatisfied.

Reviewed: October 7, 2019

The car was great and the service as well.

Reviewed: August 22, 2019

Person was present when returning the car and my Visa card is still blocked

Reviewed: October 1, 2019

Poor service and terrible car cleanliness

Reviewed: September 12, 2019

Все нормально!

Reviewed: August 24, 2019

The car I had was upgraded. It was brand new. The guy at the counter was very nice.

Reviewed: August 8, 2019

In Catania, Alamo hires are provided by a local agent Locauto who up have upgraded to digital systems which made the whole experience smooth and efficient

Reviewed: June 23, 2019

I waited for almost an hour at the counter to pick up the car. Even though I booked a "mini van" category, I only got a station wagon, which is an inferior category.

Reviewed: September 7, 2018

Like: The car was good, almost new
Dislike: We had to wait unattended for an hour. Personnel didn't even come to us. That was upsetting as we had a late flight.

Reviewed: October 14, 2019

It's surprising that such a big company doesn't have a POS machine. Manual entry had to be used for payment, and since I used a HSBC card, the bank saw it as a risky transaction and froze the merchant's account. I couldn't rent the car as a result.

Reviewed: July 18, 2018

Like: Super-offer, friendly staff, good car
Dislike: Too much time spent for picking up

Reviewed: May 3, 2018

Cannot use the translation by QEEQ, unable to rent a car

Reviewed: April 26, 2018

No queues.

Reviewed: April 6, 2018

The agent assisting me turned hostile when I said I didn't want to purchase insurance and insisted I pay a hefty deposit! Additionally, they only disclosed one flaw on the car, but upon inspection, I found over 10 noticeable defects on the car's body!

Reviewed: October 2, 2017

This company is a complete scam. The service attitude was terrible. The staff didn't speak much English and kept speaking Italian. They charged me nearly 300 euros, and then another 70+ euros for postage. After paying, I asked what the charges were for, but they couldn't explain clearly. I thought it was a deposit for the car, refundable if there were no issues when returning the car. When I called the rental company, they told me it was for insurance. The staff at GOLDCAR never mentioned the word insurance in English. The contract I signed did not state insurance anywhere, and there was no paperwork from an insurance company, only the GOLDCAR contract. I repeatedly told them to follow the booking I made on the Chinese website (I had already purchased insurance and paid the rental fee in China). This is outright fraud.

Reviewed: November 2, 2015

The location is outside the airport and a bit hard to find. The staff are very friendly, but if you're not careful, you might end up paying extra fees.

Reviewed: January 3, 2016

Quite affordable, and the requirements for a driver's license are low. Early in the morning, they called me to tell me my car was blocking someone's door and asked me to move it. That's really thoughtful! There are fewer cars available, so book in advance.