“Enjoyable car but always need full coverage from renter for driving in Sicily.”
About Sicily By Car:7.0/10
Car is reasonable and as expected, but pick up location is in a separate building next to the terminal nut not mentioned on the booking contract, this should be improved. It may not necessary to get full protection from web since the car rental will sell you additional insurance and you don't need to claim the excess. Further, the renter full coverage is essential for driving in Sicily.
Waited more than an hour and the lady at the counter was very rude I asked to speak with manager and he was even ruder than her ! A completely ripoff avoid this company looks everything cheap but at the counter you have a big surprise!
The price of hire was expensive compared to renting in other places. Maybe the Sicilians are too greedy. Pick-up was a farce: it took two and a half hours! Never before have I had such a disagreeable experience. Too many people, too few staff, and on that basis alone I would be reluctant to use Sicily By Car again. This must be better in the future.
After the tire blew out, it took about 2 hours for the car rental company to answer the phone. The 24-hour roadside assistance hotline was called for half an hour, but neither the rental company nor the assistance service spoke good English. The replacement car provided by the rental company needed to be picked up in person, and the journey took more than an hour, wasting almost the entire day. I would suggest avoiding this company.
The customer service was excellent, though at the airport in Catania where to pick up the car was not at all clear and we ended up waiting over two hours to pick up the car which was a bit of a nightmare.
Very professional and friendly service. At the drop off was pouring down rain and the place was a good 10 minutes walking from the airport, I asked the guy after he checked the car if he could drive me back and he did, his name was Vito. I am very satisfied.
The collection took about 90 minutes, just to get through the queue - for which you had to take a ticket to reserve your place - although this was not immediately obvious. There must be a simpler and more efficient way in which to book people into cars than the systems used here - it took about 20 minutes per car - horrendous!
Quick and efficient. They do promote insurance, but if you say no, they respect your choice without any hassle. There's no need to stick to rental companies inside the airport terminal, as this limits your options. Many rental companies are just a few minutes' walk from the airport, so you can choose those with better reviews and a wider range of vehicles.
Plus de 2h d’attente pour récupérer la voiture, après 30min de recherche pour comprendre qu’ils ne sont pas au terminal comme annoncé. Toutefois rien à dire sur l’agence que ça soit pour récupérer ou rendre la voiture, ils ont été professionnels.
Nos ofrecieron el seguro de más alto precio sólo y cuando dijimos q no, nos ofrecieron otro más barato. No nos han devuelto la fianza de 200€ y me cobraron tras la entrega del vehículo 300€ más, estando el coche en prefectos condiciones
The damages that were marked on the car were a lot more than the listed in the document you receive. The amount for the child seats was also higher than what was listed originally.
About QEEQ:10.0/10
Great, as always. The only problem we had with the booking was the difference in the price for the child seats.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
T.FOK
-
-
-
-
View more >Drew Berkeley
-
-
-
-
View more >F.Failla
-
-
-
-
View more >D.Hanesworth
-
-
-
-
View more >Ryan Malan
-
-
-
-
View more >N.Fluehr Lobban
-
-
-
-
View more >A.Laferrara
-
-
-
-
View more >Athena Zechariah
-
-
-
-
View more >Z.Welikow
-
-
-
-
View more >Bishop Franklin
-
-
-
-
View more >L.Harney
-
-
-
-
View more >Cornell Warner
-
-
-
-
View more >P.Bowyer
-
-
-
-
View more >Isaac Leigh
-
-
-
-
View more >Gloria Louisa
-
-
-
-
View more >Eileen Eveline
-
-
-
-
View more >A.B
-
-
-
-
View more >M.BUENO RODRIGUEZ
-
-
-
-
View more >Hilary Rusk
-
-
-
-
View more >-
-
-
-
View more >Car Rental Companies AT Catania Airport, CTA
Pay for Car Rentals with Crypto