Excellent car & service

This time, I rented a Chrysler Pacifica, a 7-seater MPV. It was spacious, comfortable, and in excellent condition, with only about 8,000 kilometers on it—practically a new car. As long as you're not going off-road, this model is perfect for a 5-person trip. The most outstanding feature is that, even with 5 people on board, it can easily fit 5 large 28-inch suitcases, and possibly even 6. The deposit was refunded 3 days after returning the car. Both pickup and drop-off were simple and smooth—just refuel, do a light cleaning of the interior, and you're good to go. There was staff waiting at the drop-off point, and the process was hassle-free.

Everything was great, except they provided a car with high fuel consumption, which was different from the one I booked.

Both picking up and returning the car were convenient. There were no hidden fees, but the car had a minor issue: the rear right door couldn't be opened from the inside.

Service at Avis desk when picking up the car was very slow and a nuisance