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Search for PAYLESS Car Rentals in New York

Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Nissan Versa image
PAYLESS
John F. Kennedy Intl Airport(JFK)
New York
United States
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

M.Diseati

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver International Airport(DEN)
Denver
United States
Reviewed: Thu, Aug 22, 2019
“We ordered a Jeep Cherokee”
About PAYLESS: 7.3 /10
Was told it wouldn’t be right for our trip and was told we needed to upgrade. Was given a smaller jeep for more money. Will not use Payless again

D.Ashe

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Boston Logan International Airport(BOS)
Boston
United States
Reviewed: Thu, Jul 25, 2019
“It was easy to find, quick when getting rental car.”
About PAYLESS: 10.0 /10
I would’ve like more info on how the tolls work in Boston.
About QEEQ: 10.0 /10

J.Follmer

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Full Size | Ford Taurus or similar
PAYLESS
Minneapolis Airport(MSP)
Minneapolis
United States
Reviewed: Tue, Jul 16, 2019
“Absolutely no customer service”
About PAYLESS: 2.0 /10
They are no help at all.
About QEEQ: 10.0 /10

T.CLAYBURN

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Intermediate | Toyota Corolla or similar
PAYLESS
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Wed, May 8, 2019
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About QEEQ: 10.0 /10

D.Egelston

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Intermediate | Toyota Corolla or similar
PAYLESS
Portland International Airport(PDX)
Portland
United States
Reviewed: Sat, Jul 28, 2018
“Good value overall”
About PAYLESS: 8.8 /10
Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

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