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Search for PAYLESS Car Rentals in New York

Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Nissan Versa image
PAYLESS
John F. Kennedy Intl Airport(JFK)
New York
United States
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

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Intermediate | Toyota Corolla or similar
PAYLESS
Phoenix
United States
Reviewed: Wed, Oct 9, 2019
About PAYLESS: 7.3 /10
Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.

M.Diseati

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Medium SUV | Jeep Grand Cherokee or similar
PAYLESS
Denver
United States
Reviewed: Thu, Aug 22, 2019
“We ordered a Jeep Cherokee”
About PAYLESS: 7.3 /10
Was told it wouldn’t be right for our trip and was told we needed to upgrade. Was given a smaller jeep for more money. Will not use Payless again

L.Sebri

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Compact | Hyundai Accent or similar
PAYLESS
Hawaii - Hawaii Island
United States
Reviewed: Tue, Aug 6, 2019
“Great experience”
About PAYLESS: 9.7 /10
The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!
About QEEQ: 10.0 /10

R.Crawford

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Full Size | Ford Taurus or similar
PAYLESS
Seattle
United States
Reviewed: Wed, Jul 10, 2019
About PAYLESS: 6.3 /10
The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.
About QEEQ: 8.0 /10

J.Jamison

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Full Size | Ford Taurus or similar
PAYLESS
Salt Lake City
United States
Reviewed: Thu, Jun 20, 2019
“Pushy upselling 101”
About PAYLESS: 8.0 /10
The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.
About QEEQ: 8.0 /10

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