Good experience, but extremely fussy lender. Felt under pressure.

M.Darmanin

Australia

Reviewed: Fri, Mar 13, 2020

About EZU: 10.0 /10

The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.

About QEEQ: 10.0 /10

The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on EZU Melbourne Airport

Australia

1 days rental

Compact | Toyota Corolla or similar

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Feb 23, 2020

About EZU: 9.0 /10

Thank you!

About QEEQ: 9.0 /10

D.Walker

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Dec 23, 2019

“Excellent value for money”

About EZU: 9.0 /10

It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.

About QEEQ: 10.0 /10

We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.