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Search for EZU Car Rentals in Melbourne

Good experience, but extremely fussy lender. Felt under pressure.

Reviewed: Fri, Mar 13, 2020
About EZU: 10.0 /10
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
About QEEQ: 10.0 /10
The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.
Toyota Yaris image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Dec 17, 2019
“Good experience!”
About EZU: 8.7 /10
First car we got smelt of puke and there was no available cars for exchange unless we agreed to top up. Had to wait about an hour for the next available car to return but everything else went smoothly after that. Staff were nice and friendly - no issues with returning either.
About QEEQ: 10.0 /10
Good platform that is easy to use and priced competitively

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jun 26, 2019
“EZU goes the extra mile to provide comprehensive service.”
About EZU: 10.0 /10
We were very pleased that EZU offered to add a second driver for free. We were already impressed that the rental cost was so much lower, and that the deductible for insurance claims was also lower. When I dropped off the car, they offered to shuttle me to the nearest public transit rather than the airport, as I was staying in town. This was very helpful.
About QEEQ: 10.0 /10

R.Hui

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Medium SUV | Toyota RAV4 Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Jun 9, 2019
“Staff are nice and they are chinese people, but not Australian. But can be more professional!”
About EZU: 9.3 /10
I pay the autotoll (road fee) by cash on the return day, but they didnt send me a recipt, the day after i receive my visa card was paid the autotoll again!! But i tell the staff of EZU, they cancel it immediately. Just i think they need to improve it, and i suggest we need not to pay by cash as we have dont have recipt!!
About QEEQ: 10.0 /10
post image

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Jun 1, 2019
About EZU: 7.3 /10
Puck up could have been a little quicker.

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Apr 27, 2019
“Excellent value for money.”
About EZU: 8.3 /10
To make pick up easier, it would be a good idea to have EZU logo/ name on the pick up van. This would make the van more recognisable.
About QEEQ: 10.0 /10

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