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Search for EZU Car Rentals in Melbourne

Good experience, but extremely fussy lender. Felt under pressure.

Reviewed: Fri, Mar 13, 2020
About EZU: 10.0 /10
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
About QEEQ: 10.0 /10
The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.
Toyota Yaris image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Dec 17, 2019
“Good experience!”
About EZU: 8.7 /10
First car we got smelt of puke and there was no available cars for exchange unless we agreed to top up. Had to wait about an hour for the next available car to return but everything else went smoothly after that. Staff were nice and friendly - no issues with returning either.
About QEEQ: 10.0 /10
Good platform that is easy to use and priced competitively

View more >
Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Jun 1, 2019
About EZU: 7.3 /10
Puck up could have been a little quicker.

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, May 23, 2019
“I wouldn't rent from them again...”
About EZU: 4.7 /10
EZU is a very small rental car company. Both times we picked up the car, there was only one staff handling multiple customers. So we had to wait for a long time before the group in front us was finished. When we dropped off the car, we ended up being 30min later due to the traffic. The staff charged us 5 times of the daily rate as penalty!
About QEEQ: 8.0 /10

M.Ward

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Small SUV | Nissan Qashqai or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Apr 11, 2019
“Very good.”
About EZU: 8.7 /10
Had to call a local number for pick up so that cost a lot from my UK mobile. Was surprised at no courtesy phone in arrivals area. However, we did receive a nice model upgrade from Qashqui to X-Trail which more than made up for that.
About QEEQ: 10.0 /10

G.Lawrence

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Mar 6, 2019
“I enjoyed the tour and on average enjoyed the vehicle but will not hire from EZU again”
About EZU: 9.0 /10
I was not able to understand the staff as they spoke in a different language After 3 days I still have not had my holding deposit refunded, rather peed off.

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