Good experience!

The guy at the counter was super helpful and friendly.

The voucher is not easy to get. Sometimes loading a long time. Not a clear overview.

Kindly provided the cargo cover for my hatchback. Attentive service.

All the staff we encountered had English as their second language. The driver that picked us up from the Airport was awful - barely spoke English and was not clear at all about where the pick up point was and then was a terrible driver, we were bounced around the bus and jolted so many times as he was tailgating and had to keep breaking suddenly. Then when we got to office the signage was terrible as to that you have to go upstairs. Vehicle had several scrapes and scratches but the worst was that the inside of the windscreen had been sprayed with something but not cleaned, i had to clean it in order to see properly. I will never use EZU again and would not recommend.

very good everything

I was not able to understand the staff as they spoke in a different language After 3 days I still have not had my holding deposit refunded, rather peed off.