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Search for EZU Car Rentals in Melbourne

EZU are a nightmare

Reviewed: Tue, Dec 31, 2019
About EZU: 5.0 /10
All the staff we encountered had English as their second language. The driver that picked us up from the Airport was awful - barely spoke English and was not clear at all about where the pick up point was and then was a terrible driver, we were bounced around the bus and jolted so many times as he was tailgating and had to keep breaking suddenly. Then when we got to office the signage was terrible as to that you have to go upstairs. Vehicle had several scrapes and scratches but the worst was that the inside of the windscreen had been sprayed with something but not cleaned, i had to clean it in order to see properly. I will never use EZU again and would not recommend.
Toyota Yaris image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

D.Walker

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Compact | Toyota Corolla Hatchback or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Dec 23, 2019
“Excellent value for money”
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
post image

Khairy Mohd Shafii

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Economy | Toyota Corolla Hatchback Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Dec 5, 2019
“Quick and easy.”
About EZU: 10.0 /10
Staff were great and professional. The car that was given to us was the car we chose during booking.
About QEEQ: 10.0 /10
The easiest car rental app to use.

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Full Size | Toyota Camry Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Apr 29, 2019
“Very Easy to use”
About EZU: 9.3 /10
Overall experience of EZU was fantastic. Pick up service was great. Drop off service could have been better. Driver didn't even get out of his car to open the door or even help with unloading bags at the airport BUT i would still use them as overall great service and value for money.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Apr 26, 2019
“Hmm”
About EZU: 4.0 /10
Back door business ridiculous hidden fees and did not feel safe.
About QEEQ: 10.0 /10

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Full Size | Toyota Camry Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Mar 21, 2019
About EZU: 9.7 /10
Staff was very friendly and helpful. Car was clean, comfortable, and reliable.
About QEEQ: 10.0 /10

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