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Search for East Coast Car Rentals Car Rentals in Cairns

A bit frustrating this time

Reviewed: Fri, Feb 7, 2020
About East Coast Car Rentals: 6.0 /10
The car I got was full of scratches n dents which have not been repaired, but when I returned the car, they straight away pointed at a 4-inch line at the bottom of the passenger door which I didn’t even notice as all other scratches seemed more noticeable than that. They claimed that I caused the little line n I was charged $500 for the repair n 2 days loss of rental. I have been renting cars quite a number of times since the last 2 years in Cairns, and all the other car rental companies didn’t even check or maybe just ignored those little scratches that was obviously not even the hirer’s fault. I don’t mind being charged if the car I got was a new one with a clean body n no scratch at all.
About QEEQ: 8.0 /10
As usual, no hassle n everything was smooth
Full Size | Toyota Camry or similar

Relevant Reviews on East Coast Car Rentals CAR RENTAL CAIRNS

Cynthia Clemens

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Reviewed: Thu, Nov 22, 2018
About East Coast Car Rentals: 2.0 /10
No shuttle service, required prior reservation. I waited at the airport for over half an hour before they picked me up. This isn't the main issue. At the store, they said buying insurance wasn't mandatory, but if I didn't buy insurance at the store, I had to pay a $1000 deposit. Buying insurance for around $25 meant no deposit. Despite stating that I already purchased insurance through the rental service, they still made me buy it again. I chose the option for two free drivers when booking, but at the store, they still charged extra for the second driver. Very frustrating!

Susanna Tomlinson

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Reviewed: Sun, Aug 19, 2018
About East Coast Car Rentals: 2.0 /10
Long queue; Long waiting time for the airport pick-up.

Lydia Scott

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Reviewed: Mon, Mar 2, 2015
About East Coast Car Rentals: 10.0 /10
Very satisfied with the service. The order price was exactly the same as the actual price. The condition of the car was also very good.
About QEEQ: 10.0 /10

Vic Tobias

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Reviewed: Sun, Apr 10, 2016
About East Coast Car Rentals: 8.0 /10
Quite good.
About QEEQ: 10.0 /10

M.Patel

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Full Size Van | KIA Carnival or similar
Reviewed: Sun, Aug 25, 2019
“Easy Car Easy Go”
About East Coast Car Rentals: 10.0 /10
The car was in great condition. 5 stars. It had safety features included in it which was a plus. The car was almost ready on arrival. They had to fit the baby seat but didn’t take long. The counter staff during drop off was courteous helpful and excellent. The lady during pickup was ok, had cigarette and smelled of smoke.
About QEEQ: 10.0 /10
It’s easy to use. Did not have enough time for the price protector to work but the discount on rental did help

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