Very satisfied, the staff was very friendly.

Maybe because I have been living in Japan for many years, and my English is not very good, their attitude was quite tough. If you only get basic insurance, you need to pay a deposit of 1000. The fuel tank was also not full.

The rental company's office is a bit far from the airport, so you need their shuttle service. The pickup location is really hard to find, but overall, their service and the condition of the car are great. Highly recommended!

The car was amazing to drive!

The pick up place was not clearly marked nor clearly described in the confirmation email. I called twice when I arrived at the airport and they were unable to tell me where it was. I waited for ages and there were many others left in the rain when I was eventually picked up.