Although there is no branch at the airport, the shuttle bus location instructions are quite clear. However, you'll need to communicate via phone, which requires some basic English skills.

No shuttle service, required prior reservation. I waited at the airport for over half an hour before they picked me up. This isn't the main issue. At the store, they said buying insurance wasn't mandatory, but if I didn't buy insurance at the store, I had to pay a $1000 deposit. Buying insurance for around $25 meant no deposit. Despite stating that I already purchased insurance through the rental service, they still made me buy it again. I chose the option for two free drivers when booking, but at the store, they still charged extra for the second driver. Very frustrating!

Quite good.

The location was a bit away from downtown area, so I used taxi to get there, not walking distance.

It was easy to use and search available cars.

Great company, friendly service all good.

Great company and easy to use app