The vehicle was in good shape and staff was friendly.

Simple and elegant

They promised to pick us up within an hour to go to the store, but we heard nothing from them and they didn’t show up. When we arrived at the store ourselves: no cars! When will there be cars? They didn’t know and couldn’t say, but assured us they would deliver one as soon as possible. I booked online for $44.25 per day including tax, but the bill showed $46.22. The worst part was they added towing service (PAI $3 per day) without informing us and tricked us into signing for it. Lesson learned: Avoid small downtown locations. They are more expensive, riskier, and provide poorer service (possibly due to language barriers). Opt for the airport location, especially Alamo, which is supposedly part of the same group.

Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.

Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend

Great

The staff took some extra time to identify & track my booking but then made up for it by offering a tank full of gas

Appreciate the help on the phone to track my booking.