親切でした

The Madrid Chamartin store charged me a fee even though I returned the car with a full tank. Why are they charging me when the tank was full upon return?

Different car rental companies have varying requirements, so make sure to check carefully whether the pickup is inside or outside the airport to avoid unnecessary trips.

Very satisfied

There was only one staff member, and the processing was very slow.

Very satisfied with the service provided by this company. The service was quick, friendly, and trustworthy. They upgraded my manual car reservation to an automatic without any extra charge. The car was new, clean, and well-maintained. The car exchange and paperwork were faster than I expected. I will definitely use them again next time. Thank you for their excellent service!