“Launch It !”

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

the car exceeded my spectations, it was a Sahara Jeep Hybrid, the best thing I ever tried, we need to change all gas vehicles to electric or hybrid, I dont spend too much money and drive a lot!

the car exceeded my spectations, it was a Sahara Jeep Hybrid, the best thing I ever tried, we need to change all gas vehicles to electric or hybrid, I dont spend too much money and drive a lot!

Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.

The shuttle told awhile for pick up. And it took a while to pick up my rental car due to low staff

More polite counter staff would make a big difference.