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Live chat Email us Service Code: 1325772122
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easy process

Reviewed: Mon, Jan 30, 2023
About Routes: 10.0 /10
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ: 8.0 /10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware
Compact | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

Winni Veblen

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Reviewed: Mon, Jul 30, 2018
About Routes: 2.0 /10
The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!

Hyman Wilde

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Reviewed: Wed, May 15, 2019
About Routes: 4.0 /10
The waiting time was too long. The pickup location is farther from the airport compared to other rental companies.

M. Rahman

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Economy | Kia Rio or similar
Reviewed: Tue, Aug 13, 2019
About Routes: 8.3 /10
Difficulty in finding the location. Had to change 2 shuttles.
About QEEQ: 10.0 /10
Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

D.Hesselbarth

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 4, 2019
“Amazing price, car was fine, process was a bit confusing.”
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

Y.Ng

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Mar 21, 2019
“Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.”
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10

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