will rent again

We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.

Smooth process, no issues!

Penalty for the gas (half tank instead of 3/4) was very high

Great people very helpful and polite from pick up to drop off great service.

I will never rent a car any other way the price was amazing and service was excellent

Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.