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Live chat Email us Service Code: 2322190314
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Great value but not the vehicle I had reserved.

Reviewed: Fri, May 10, 2019
About Routes: 9.0 /10
Booked a small car and got an unwelcome behemoth gas guzzler
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

R.Nambiar

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jul 18, 2019
“Awesome”
About Routes: 10.0 /10
Everything was good. Great experience
About QEEQ: 10.0 /10
Have pick up from airport rather from rental terminal

D.Hesselbarth

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 4, 2019
“Amazing price, car was fine, process was a bit confusing.”
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

J.Zolot

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Economy | Kia Rio or similar
Reviewed: Fri, Jun 7, 2019
“fine”
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

j.christopher

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jan 31, 2019
“will rent again”
About Routes: 10.0 /10
yes employees all great ease of renting very good
About QEEQ: 10.0 /10

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