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Got upgraded to a full SUV..I think..

Reviewed: Wed, Jul 17, 2019
About Routes: 8.7 /10
The Durango is awesome, the specs seems like driving a high end cars...the gas was expensive but it is a SUV so... it would be nice if there's a dropoff at Midway airport... so pretty much it's worth the money...
About QEEQ: 8.0 /10
None
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

M.Bingham

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Economy | Kia Rio or similar
Reviewed: Tue, Jun 4, 2019
“Good”
About Routes: 9.7 /10
Car was great
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Reviewed: Thu, May 30, 2019
“Avoid Routes at O'Hare at all costs”
About Routes: 7.3 /10
Routes at ORD was extremely inconvenient and the customer service was awful. You have to take TWO shuttles to get there, first to the car rental center and second to Routes which is offsite, not at the O'Hare centralized car rental center. There is no signage saying you need to take the second shuttle, so we panicked when we couldn't find Routes and had to call. Once we finally did get to Routes, the customer service was extremely slow. There were plenty of staff mulling around, but only one person helping the long line of customers. We were 3rd in line and it took at least 30 minutes to get to the counter. The return process was similarly bad.
About QEEQ: 10.0 /10

Archer

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Large SUV | Dodge Durango or similar
Reviewed: Fri, Apr 26, 2019
“Fantastic rental - a breeze from reservation to drop-off”
About Routes: 9.7 /10
The car I received was fantastic - new, clean, comfortable, well equipped and in great condition. Exactly what was required and at a fantastic rate.
About QEEQ: 10.0 /10
Very easy to book, clear and simple.

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 29, 2019
“Routes was Great, Easy Car phone service leaves room for improvement.”
About Routes: 10.0 /10
Routes was great!

P.Li

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Feb 4, 2019
“Almost no service”
About Routes: 4.3 /10
Many thing need to improve ❗️

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