Brand new car for low price!

Patient and attentive

The store is a few minutes away from the airport. After calling, we learned that a staff member was already waiting at gate 3 of Terminal 3. They also dropped us off there after returning the car. The process of picking up and returning the car was quite satisfactory, but the car we received might have been in an accident, as its performance was mediocre.

El coche quedó algo pequeño

Like: Friendly staff

Like: the car was exactly as reserved.
Dislike: The contract lists a phone number to call for pick up service since the rental service is an off airport location. The number listed on their documentation is incorrect. I had no way of contacting the rental place to arrange the pickup so we had to take a cab. Cost me $65 to get to my car. I will be contacting easyrentcars on Monday and would expect reimbursement for the out of pocket expense for transportation to the location since it is their mistake the wrong phone number is printed on their contracts. Hopefully they are willing to reimburse me so this doesn’t go into a lengthy credit card charge dispute.