Felt that I got away lucky

Canada

Reviewed: Tue, Dec 3, 2019

About Routes: 7.0 /10

While I didn't have any problems with my rental, there is a definite fly-by-night feeling to the whole experience. Their premises is an unrenovated former Chinese restaurant. I did not get the vehicle that I expected, and I did not see the variety of models that they claimed to offer in their lot. I was also asked about obvious wear and tear as "damage" to the vehicle, which was dropped when I offered to involve American Express.

About QEEQ: 10.0 /10

You have a very comprehensive and convenient app to use, but you need to screen your providers.

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Intermediate | Nissan Sentra or similar

1 days rental

Relevant Reviews on Routes Vancouver Airport

D.Hoxsey

Canada

1 days rental

Medium SUV | Jeep Cherokee or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sun, Oct 13, 2019

“Online Bait and Switch”

About Routes: 5.3 /10

the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.

C.Zuluaga Giraldo

Canada

1 days rental

Economy | Kia Rio or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Wed, Sep 11, 2019

“Worst experience ever”

About Routes: 5.3 /10

The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

K.Gravatt

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Fri, Aug 9, 2019

“Horrible”

About Routes: 3.0 /10

Clean up your office inside and out. Clean your cars and put gas in them. Extend your hours for pick up and drop off to airport

K.Helle

Canada

1 days rental

Economy | Kia Rio or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sat, Aug 3, 2019

“Probably wouldn’t use again”

About Routes: 6.7 /10

The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.

About QEEQ: 10.0 /10

Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.