Would never recommend Routes car rental

Canada

Reviewed: Tue, Aug 27, 2019

About Routes: 4.7 /10

Although the vehicle was in great condition and provided our family with loads of space for our family vacation, we would never recommend Routes car rental. We had to wait 45 minutes for a shuttle to pick us up. The person who set us up with our vehicle was less than courteous. The vehicle was not ready when we picked up - despite our flight being delayed by several hours. The inside of the car was not clean - dashboard was full of dust and suntan lotion, windshield was filthy. Lastly, the car was empty and we had to stop to fill it, which resulted in us missing our ferry. Completely disorganized.

About QEEQ: 10.0 /10

Easy Rent a car was a painless way to rent our vehicle. Will use again.

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Medium SUV | Jeep Cherokee or similar

1 days rental

Relevant Reviews on Routes Vancouver Airport

Leon H

Canada

1 days rental

Medium SUV | Jeep Cherokee or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sat, Feb 15, 2020

“excellent service, brand new vehicle at an unbelievable price.”

About Routes: 9.7 /10

i expected to be given a wreck for the price I was paying, so was stunned to receive a Nissan Rogue with only 2900km on it.

About QEEQ: 10.0 /10

it would be great if you offerred collision damage waiver at a reasonable cost. The daily rate rental car companies charge equates to about $8,000 a year for insurance,

W.LAM

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sun, Oct 20, 2019

“Okay for low prices but don't expect good services.”

About Routes: 6.3 /10

Gas tank wasn't full ... difficult to manage how much you need to fill before returning the vehicle. No enough staff ... have to wait for a long time. Parking lot is small and tight ... have challenges to drive in and out.

About QEEQ: 8.0 /10

G.Smith

Canada

1 days rental

Economy | Kia Rio or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Fri, Oct 18, 2019

“Great Value”

About Routes: 9.3 /10

Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.

About QEEQ: 8.0 /10