Caro

Satisfied.

El vehiculo fue superior a lo esperado, limpieza correcta, presion de los neumaticos deficiente

Excelente servicio

When there are many customers, the efficiency is very low. They openly downgrade the car claiming that the booked car is not available, otherwise you have to wait endlessly. This is my first experience of downgrading instead of upgrading. Moreover, during our language barrier, they secretly charged over 300 euros for insurance on the order, which is quite unacceptable.

All went very smoothly although very disappointed with the amount of time spent at collection desk, this was running at full capacity, just not enough employees to handle the volume of customers.

Very nice staff at the reception