FraudulentRentCars!

The process was quick, and picking up the car was fast.

Hire a Rav 4 for a ford which was okay but when driving the vehicle I had a issue where the car would shack I had to change the vehicle mid point of my hire

Check vehicles before giving cars

Very convenient

When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.

QeeQ was great. I will use them again! Thank you for the good service!

There was an issue at pick up. Budget wouldn't honor the size/class car that I reserved, which was a "Full Size" Chevrolet Impala or similar car. The desk clerk said that Budget doesn't honor third party reservations. He said we'd be getting a VW Jetta, not the full size car I reserved. It was late, we were tired due to a delayed flight, I didn't want to argue with the desk person and we needed the full size car, so I paid the additional $7/day to get the full size car. When we returned the car to Budget 10 days later, the same desk clerk was there. He told me he had made a mistake and tried to fix the cost but couldn't completely get it right. He gave us a $25 "Budget Voucher" but it's only good for 2 months, which is useless seeing we don't have a need for a rental within that period. I guess he did the best he could.