Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Elton Croft

United States

Reviewed: Mon, Jan 1, 2024

About Budget: 2.0 /10

I returned the car with a full tank, but they claimed it was not full and charged me for 1.8 gallons (about 6.8 liters). They said the tank was 15.5 gallons when I picked up the car and 13.7 gallons when I returned it. Whether the rental company has the ability and time to accurately measure the fuel level is questionable. Even after the fuel nozzle clicks, you can still add a few more liters. They charged $9.9 per liter plus an 11.11% service fee. Extremely dissatisfied.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Marcus Grantham

United States

1 days rental

Reviewed: Tue, Aug 27, 2019

About Budget: 2.0 /10

Exploited unfamiliarity with the language to upsell expensive insurance

Hogan Vogt

United States

1 days rental

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

Horace Spender

United States

1 days rental

Reviewed: Fri, Aug 23, 2019

About Budget: 2.0 /10

Very polite, but insists on adding extra services.