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Live chat Email us Service Code: 7597993359
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Search for Routes Car Rentals in Vancouver

Online Bait and Switch

Reviewed: Sun, Oct 13, 2019
About Routes: 5.3 /10
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Penny Senior

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 13, 2025
About Routes: 10.0 /10
Good.
About QEEQ: 10.0 /10

Penny DuBois

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jun 27, 2018
About Routes: 2.0 /10

J.Wilson

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 27, 2019
“I would definitely use the service again!”
About Routes: 9.7 /10
It was pretty good!
About QEEQ: 10.0 /10
Went smoothly.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“I had a very bad experience renting from Routes. The poorest customer service ever I had seen.”
About Routes: 2.3 /10
Very poor customer service, no managers on site, no honesty, no care.

Si

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 7, 2019
About Routes: 9.3 /10
We waited nearly an hour for the free shuttle. I had to phone 3 times before we were finally picked up. After that the whole process of the car rental was very easy and quick. The counter staff were very friendly and cheerful. The car was not dirty but it could be sparkling instead of dripping with water from the car wash.
About QEEQ: 10.0 /10

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