From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
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+886 2 2656 3571
Live chat Email us Service Code: 7767500176
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I would never rent with them again.

Reviewed: Wed, Oct 9, 2019
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Anna Jim

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Reviewed: Sun, Aug 25, 2019
About Routes: 2.0 /10
About QEEQ: 8.0 /10

G.Smith

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Economy | Kia Rio or similar
Reviewed: Fri, Oct 18, 2019
“Great Value”
About Routes: 9.3 /10
Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.
About QEEQ: 8.0 /10

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Medium SUV | Jeep Wrangler or similar
Reviewed: Fri, Sep 20, 2019
“You get what you pay for”
About Routes: 7.3 /10
It was not clear that I required a credit card to pick up and that the card I had used to pay for the booking was not suitable for security deposit. This resulted in having to come back hours later once my brother had finished work to pick up the car and we ended up getting to our location after midnight. When picking up the car I overheard 3 other groups of customers in the same position that I was in. Once we picked up the car the lady at the desk said she would 'upgrade' the car but this did not seem to be the case, I dont think the car I had ordered was available and I overheard her upgrading everyones car in the line. This was not a good experience but the price was good.
About QEEQ: 8.0 /10

E.Chan

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 17, 2019
“Simple. All as expected. Will return for future rentals.”
About Routes: 8.3 /10
Good.
About QEEQ: 10.0 /10
Easy to book.

K.Stratis

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Economy | Toyota Yaris or similar
Reviewed: Fri, Jun 1, 2018
“Best price by far, no frills.”
About Routes: 8.8 /10
Like: Staff was efficient and very courteous. Clean, low cost office and grounds for incredibly low cost of car rental.
Dislike: The limited free mileage of 200 kilometers made me have to keep that in mind the whole trip, so it limited my trip.

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