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Live chat Email us Service Code: 2190013221
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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Solomon

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Reviewed: Sun, Oct 13, 2024
About Europcar: 8.0 /10
Overall, it was okay. The staff was slow with their procedures, taking almost half an hour to complete the paperwork. The reserved car model was not provided, and instead, they gave a BMW 3 Series Touring.

Dolores Samuel

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Reviewed: Fri, Feb 14, 2020
About Europcar: 8.0 /10
Had to wait a bit, but overall okay.

Julian Kennedy

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Reviewed: Tue, Jul 18, 2017
About Europcar: 10.0 /10
Very good and convenient
About QEEQ: 10.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Aug 22, 2019
“Will use u again”
About Europcar: 8.7 /10
Long wait and no info on collection.
About QEEQ: 10.0 /10
All good!

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Thu, Jun 6, 2019
About Europcar: 7.3 /10
Process of picking up the vehicle was too long and the counter staff was "just doing her job" and did not show enthusiasm to answer questions. Vehicle given was damaged as well.
About QEEQ: 8.0 /10

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