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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Gordon Russell

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Reviewed: Sun, Oct 12, 2025
About Europcar: 10.0 /10
The entire process was very smooth and enjoyable. It was a very pleasant car rental experience.
About QEEQ: 10.0 /10

Abbott Nahum

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Reviewed: Fri, Dec 13, 2024
About Europcar: 2.0 /10

Jonathan Sawyer

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Reviewed: Sat, Oct 19, 2019
About Europcar: 6.0 /10

Abbott Nahum

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Reviewed: Fri, Feb 23, 2018
About Europcar: 10.0 /10
No need to queue, but despite buying full insurance online, they still asked us to buy one for 15 euros per day. Due to language issues, we didn't argue much, but felt there was a coordination problem.

RF

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Mini | Citroen C1 or similar
Reviewed: Wed, Sep 11, 2019
“Terrible”
About Europcar: 2.7 /10
Took ages to get a car as it was not ready, poor arrogant service, understaffed front desk, still did not get a deposit of €300 back. Hotline impossible. Never again.

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