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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Murray Isaac

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Reviewed: Mon, Mar 24, 2025
About Europcar: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Ursula Landon

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Reviewed: Wed, Mar 19, 2025
About Europcar: 10.0 /10
Before picking up the car, I was worried they might push insurance sales, but they didn't at all. They just confirmed with me that I didn’t purchase their in-store insurance. I originally booked an MG, but they gave me a Mercedes-Benz minivan instead. It was too big, and I was scared to drive it. They charged a 500 Euro deposit, which was refunded the next day after returning the car.
About QEEQ: 10.0 /10

Beryl Wollaston

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Reviewed: Sat, Jun 15, 2024
About Europcar: 4.0 /10

Jessie Galbraith

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Reviewed: Sun, Sep 10, 2017
About Europcar: 10.0 /10
Eurocar is genuinely the best car rental company in Europe. While other companies had few customers, there was a line here.
About QEEQ: 10.0 /10

Jocelyn Wild

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Reviewed: Mon, Jun 29, 2015
About Europcar: 10.0 /10
In Seville, this store is located inside the train station. It would be helpful if they directly stated it's inside the train station. The staff were very friendly, overall very satisfied.
About QEEQ: 10.0 /10

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