Routes not open late at MCO Orlando.

Everything was great other than the 45 mins we waited for pick up on arrival at the airport. Glad we weren't in a hurry!

You have to pack your patience as they are very understaffed. The staff we felt with were good but there seemed to be a few disgruntled customers around us.

Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

I mistakenly took the Easirent bus to another location only to be told I was in the wrong place and that I was not the first person to make that mistake!

Overall good experience, the hour wait for the shuttle from airport to location was excessive. Also did not know I needed proof of my personal insurance in addition to the credit card auto insurance coverage I was using. Overall a good experience. I did witness the agent refusing people their rental because their arrival was supposed to be at 10am, they were delayed due to flights and they would not rent to them at 1500h. They actually took them back to the airport and refused to budge saying their rental contract had been closed! Fortunately, I was 30 minutes early, but that was also noted that I was early!