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Live chat Email us Service Code: 9174879131
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Time taken to pick-up car from Europcar counter is unusually long! Only one counter staff attended

Reviewed: Sun, Sep 15, 2019
About Europcar: 8.3 /10
Not enough counter staffs to attend to customers who wanted to pick up the car. Long queue !
About QEEQ: 10.0 /10
None
Full Size Van | Toyota Commuter 12 Seats or similar

Relevant Reviews on Europcar in Australia

Dominic Harrington

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Reviewed: Fri, May 2, 2025
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Mon, Nov 18, 2019
About Europcar: 6.7 /10
The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.

Samuel

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Full Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Thu, Aug 29, 2019
“Not to shabby”
About Europcar: 7.7 /10
Car wasnt ready for pick up. had to wait 40mins+ for car to ve cleaned and ready.
About QEEQ: 10.0 /10
All good with easyrentcars, saved me alot of money

Suhail Falak

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Economy | Hyundai Accent or similar
Reviewed: Wed, Jun 20, 2018
“Good, smooth experience.”
About Europcar: 8.6 /10
Like: car was upgraded from Hyundai Accent to Mitsubishi ASX. Car condition was great. Drop-off was a breeze.
Dislike: Long pick-up time.

H.Kim

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Intermediate SUV | Mitsubishi Outlander or similar
Reviewed: Sun, May 13, 2018
“Very good”
About Europcar: 10.0 /10
Like: Easy to get a car and kind staff
Dislike: Not explained about car function

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