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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Ivan Kent

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Reviewed: Wed, Jul 24, 2024
About Europcar: 10.0 /10
A little bit of English is enough
About QEEQ: 10.0 /10

RH

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Economy | Vauxhall Corsa or similar
Reviewed: Thu, Feb 27, 2020
“LHR to Bournemouth”
About Europcar: 8.7 /10
There was some attempted upselling at the counter, so be sure to have all your documents ready, listing precisely what has been booked. But we were polite yet firm, and all was well.
About QEEQ: 10.0 /10

Rizal - Jakarta

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Intermediate | Skoda Octavia or similar
Reviewed: Mon, Sep 30, 2019
About Europcar: 9.3 /10
Great services, they change the car model to a better one due to unavailability. Clearly explained the services they provided as well as my responsibility.
About QEEQ: 10.0 /10

N.Devonport

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Intermediate | Skoda Octavia or similar
Reviewed: Thu, Aug 22, 2019
“Quick Efficient and easy as.”
About Europcar: 9.7 /10
Fastest and most efficient pick up and drop off that I have found at Heathrow ever-and I travel a lot and have hired many cars.Car was ready and clean and performed perfectly for the entire 25 days
About QEEQ: 10.0 /10
For some reason Easy Rent Cars were cheaper than going direct to the car firm. Didnt use the price drop protection but checked many times and never saw cheaper than when I booked.

M.Cook

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Sat, Apr 27, 2019
“Good value and easy to use”
About Europcar: 9.7 /10
All work very well Received an email containing a pdf summary on completion of the hire which confirmed no damage etc
About QEEQ: 8.0 /10

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