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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Roderick Crofts

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Reviewed: Sun, Jan 5, 2025
About Europcar: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Esther Katte

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Reviewed: Wed, Jan 24, 2018
About Europcar: 4.0 /10
They kept pushing us to rent more expensive cars.

M.Tarrant

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Intermediate | Skoda Octavia or similar
Reviewed: Tue, Jul 30, 2019
“I should be compensated for spending two weeks sweltering in a car- the wind roaring from the winows”
About Europcar: 7.0 /10
The Vauxhall I was provided was NOT EQUIVALENT to the Skoda Octavia I booked. The Blutooth dis not work (greyed out in the menu). The AIR-CONDITIONING DID NOT WORK (in the hottest two we3eks in England's history)!!!

D.Hooper

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Jul 3, 2019
“Great car dissappointing end result”
About Europcar: 9.7 /10
The car was returned with a very small chip to the paint of the drivers door, probably caused by another car door when parked. Europcar's damage invoice seems excessive for a defect so small it would not be repaired. I am uncomfortable with Eurocars ethics on damage so small it could almost be classified as wear and tear.
About QEEQ: 9.0 /10

Peppy Dosanjh

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Mar 5, 2019
“Upselling based on not having the car that you ordered”
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10

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