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Live chat Email us Service Code: 9692186131
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Reviewed: Fri, Sep 6, 2019
About ACE: 7.7 /10
I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.
About QEEQ: 7.0 /10
Full Size Van | Chevrolet Express 15seats or similar

Relevant Reviews on ACE in United States

T.Gray

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Compact | Toyota Corolla or similar
Reviewed: Sun, Mar 7, 2021
“Short and sweet”
About ACE: 9.0 /10
The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.
About QEEQ: 10.0 /10
Qeeq was great. It was easy to book and to get in contact with customer service when I needed to ask questions or get clarification.

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Standard | Volkswagen Jetta 2 Doors or similar
Reviewed: Wed, Aug 28, 2019
“Great experience and low price”
About ACE: 10.0 /10
Great car
About QEEQ: 10.0 /10
Easy to use and best price

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Compact SUV | Kia Sportage or similar
Reviewed: Sat, Jul 20, 2019
About ACE: 4.7 /10
Overall very disappointed with ACE. You check in with some via iPad- who then makes you read out loud your credit card- even though it was provided when reservation was made- is this not a privacy issue? Also service desk was under staffed. When I returned the car and asked for a receipt the agent was rude - overall good price but poor service.

Mr. W

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Medium SUV | Jeep Renegade or similar
Reviewed: Fri, Apr 5, 2019
“Rented an SUV got a mid sized sedan - (Bait-and-switch)”
About ACE: 3.0 /10
Ace Rental runs a poor operation that left all Ace customers waiting by the curb wondering where the shuttle was after more than a half hour. The car was provided in a poor condition. Tire pressure was off in one tire, washer fluid indicator reported no washer fluid present, and car made concerning noises at high speeds. There was also no spare tire in the trunk in case of flats.

J.Morris

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Mar 4, 2019
About ACE: 6.7 /10
Ace, in my opinion, is misleading customers about tolls. We spent 140.00 for a program that we would otherwise have spent $1.50 for each of two tolls by paying cash. We were told you couldn't pay cash and going without their coverage would have cost $50.00 per toll in penalties because the toll booths were unmanned. This wasn't true.There were collectors at each toll booth. Going to the Attorney General with this.
About QEEQ: 8.0 /10

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