Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your 1st app booking
• Scan QR code to download
• Search “QEEQ” in App Store or Google Play
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5215905085
logo_img

ACE, Orlando International Airport Car Rental

ACE 2000+ ratings, 19 reviews

Orlando, Florida, United States

5.9 / 10 Average

ACE - Orlando International Airport Information, Car Rental Instructions & Policies

Address

7652 Narcoossee Rd. STE. B,,Orlando,United States

Telephone

888-627-8227

Pick-up Instructions

The ACE - Orlando International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - Orlando International Airport car rental when you arrived.

Thank you for choosing ACE Rent a Car in Orlando, Florida. Once you have arrived and retrieved your luggage from baggage claim, please call 888-627-8227, option 0 (zero) for shuttle pick up. If you are on the A side of the airport, please wait for the shuttle between A11-A14. If you are on the B side of the airport, please wait between B11-B14. Once the shuttle picks you up at the designated location, you will be transported to our facility which is just a short distance away.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:30
06:00 -23:30
06:00 -23:30
06:00 -23:30
06:00 -23:30
06:00 -23:30
06:00 -23:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Gm Spin Premier 18,

USD 500 for Chevrolet Lacetti,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.9 mi from Orlando International Airport

7.4 mi from Orlando Executive Airport

22.2 mi from Orlando Sanford International Airport

Hotels

2.3 mi from Hampton Inn Orlando-International Airport

5.3 mi from Days Inn & Suites by Wyndham Orlando Airport

8.5 mi from La Quinta Inn & Suites by Wyndham Orlando South

Other Landmarks

8.5 mi from Tupperware Tower

9.1 mi from Bank Of America At DuPont Center

FIND ME A CHEAP RENTAL
Map view of ACE Store Location
coordinates: 28.456102 -81.270043

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 5.9 / 10 Average

  • Vehicle condition: 6.3
  • Vehicle cleanliness: 6.7
  • Spaciousness: 6.1
  • Counter staff: 4.0
  • Pick-up location: 6.2
  • Drop-off location: 6.4
  • Pick-up time: 30-60 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Orlando

    8.3 /10 Very good

    Reviewed: Friday, March 27, 2026

    Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.
    Read More >

  • M.Vue

    Orlando

    2 /10 Poor

    Reviewed: Friday, March 27, 2026

    Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.
    Read More >

  • LINDA

    Orlando

    7.7 /10 Good

    Reviewed: Friday, March 27, 2026

    Very busy bit of a wait. Collision sensor malfunctioning randomly. Key fob battery did not work at times.
    Read More >

  • C.Claxton

    Orlando

    8.7 /10 Very good

    Reviewed: Friday, March 27, 2026

    They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back
    Read More >

  • G.Desiqueira

    Orlando

    8.7 /10 Very good

    Reviewed: Friday, March 27, 2026

    Not good
    Read More >

  • C.Larsen-Whaley

    Orlando

    7.7 /10 Good

    Reviewed: Friday, March 27, 2026

    I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
    Read More >

  • J.Silva

    Orlando

    8 /10 Very good

    Reviewed: Friday, March 27, 2026

    Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.
    Read More >

  • E.Wood

    Orlando

    4 /10 Average

    Reviewed: Friday, March 27, 2026

    No switched the Jeep to Nissan Rogue no price adjustment.
    Read More >

  • Marlene Gomez

    Orlando

    2 /10 Poor

    Reviewed: Friday, March 27, 2026

    maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us
    Read More >

  • Anonymous

    Orlando

    6.3 /10 Average

    Reviewed: Friday, March 27, 2026

    Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.
    Read More >

  • C.Loveridge

    Orlando

    4.3 /10 Average

    Reviewed: Friday, March 27, 2026

    There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.
    Read More >

  • M.Ortaglia

    Orlando

    2 /10 Poor

    Reviewed: Friday, March 27, 2026

    Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.
    Read More >

  • P.Abreu

    Orlando

    4.7 /10 Average

    Reviewed: Friday, March 27, 2026

    The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car
    Read More >

  • J.Zuccala

    Orlando

    7 /10 Good

    Reviewed: Friday, March 27, 2026

    Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
    Read More >

  • R.Glidden

    Orlando

    7.3 /10 Good

    Reviewed: Friday, March 27, 2026

    The counter service was awful. Took forever at pickup and then at drop off I didn’t think anyone was ever going to come out and check me out. I had to walk inside twice, we missed a shuttle.
    Read More >

  • S.Rivera

    Orlando

    2 /10 Poor

    Reviewed: Friday, March 27, 2026

    I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.
    Read More >

  • A.Semiglasow

    Orlando

    9.7 /10 Excellent

    Reviewed: Friday, March 27, 2026

    The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.
    Read More >

  • B.Huq

    Orlando

    5 /10 Average

    Reviewed: Friday, March 27, 2026

    I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.
    Read More >

  • Anonymous

    Orlando

    8 /10 Very good

    Reviewed: Friday, March 27, 2026

    NSTR
    Read More >

More Car Rental Brands at Orlando International Airport

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

What's the address of the rental location?

7652 Narcoossee Rd. STE. B,,Orlando,United States

What is the Telephone Number?

888-627-8227

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The ACE - Orlando International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - Orlando International Airport car rental when you arrived.

Thank you for choosing ACE Rent a Car in Orlando, Florida. Once you have arrived and retrieved your luggage from baggage claim, please call 888-627-8227, option 0 (zero) for shuttle pick up. If you are on the A side of the airport, please wait for the shuttle between A11-A14. If you are on the B side of the airport, please wait between B11-B14. Once the shuttle picks you up at the designated location, you will be transported to our facility which is just a short distance away.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.9 mi from Orlando International Airport

    7.4 mi from Orlando Executive Airport

    22.2 mi from Orlando Sanford International Airport

  • Hotels

    2.3 mi from Hampton Inn Orlando-International Airport

    5.3 mi from Days Inn & Suites by Wyndham Orlando Airport

    8.5 mi from La Quinta Inn & Suites by Wyndham Orlando South

  • Other Landmarks

    8.5 mi from Tupperware Tower

    9.1 mi from Bank Of America At DuPont Center

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Know our privacy policy - you can easily unsubscribe any time!