ACE, Orlando International Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Orlando International Airport Information, Car Rental Instructions & Policies

Address

7652 Narcoossee Rd. STE. B,,Orlando,United States

Telephone

888-627-8227

Pick-up Instructions

The ACE - Orlando International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - Orlando International Airport car rental when you arrived.

Thank you for choosing ACE Rent a Car in Orlando, Florida. Once you have arrived and retrieved your luggage from baggage claim, please call 888-627-8227, option 0 (zero) for shuttle pick up. If you are on the A side of the airport, please wait for the shuttle between A11-A14. If you are on the B side of the airport, please wait between B11-B14. Once the shuttle picks you up at the designated location, you will be transported to our facility which is just a short distance away.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 12.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 12.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 14.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Chrysler Pacifica 8,

USD 500 for Mitsubishi Mirage G4,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.9 mi from Orlando International Airport

7.4 mi from Orlando Executive Airport

22.2 mi from Orlando Sanford International Airport

Hotels

2.3 mi from Hampton Inn Orlando-International Airport

5.3 mi from Days Inn & Suites by Wyndham Orlando Airport

8.5 mi from La Quinta Inn & Suites by Wyndham Orlando South

Other Landmarks

8.5 mi from Tupperware Tower

9.1 mi from Bank Of America At DuPont Center

FIND ME A CHEAP RENTAL

Map view of ACE Store Location

coordinates: 28.456102 -81.270043

Guest Reviews

Total points： 5.9 / 10 Average

Vehicle condition: 6.3
Vehicle cleanliness: 6.7
Spaciousness: 6.1
Counter staff: 4.0
Pick-up location: 6.2
Drop-off location: 6.4
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

Anonymous
Orlando
8.3 /10 Very good
Reviewed: Thursday, June 19, 2025
Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.
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M.Vue
Orlando
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.
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C.Claxton
Orlando
8.7 /10 Very good
Reviewed: Thursday, June 19, 2025
They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back
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C.Larsen-Whaley
Orlando
7.7 /10 Good
Reviewed: Thursday, June 19, 2025
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
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J.Silva
Orlando
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.
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E.Wood
Orlando
4 /10 Average
Reviewed: Thursday, June 19, 2025
No switched the Jeep to Nissan Rogue no price adjustment.
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Marlene Gomez
Orlando
2 /10 Poor
Reviewed: Thursday, June 19, 2025
maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us
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Anonymous
Orlando
6.3 /10 Average
Reviewed: Thursday, June 19, 2025
Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.
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C.Loveridge
Orlando
4.3 /10 Average
Reviewed: Thursday, June 19, 2025
There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.
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M.Ortaglia
Orlando
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.
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P.Abreu
Orlando
4.7 /10 Average
Reviewed: Thursday, June 19, 2025
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car
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J.Zuccala
Orlando
7 /10 Good
Reviewed: Thursday, June 19, 2025
Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
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R.Glidden
Orlando
7.3 /10 Good
Reviewed: Thursday, June 19, 2025
The counter service was awful. Took forever at pickup and then at drop off I didn’t think anyone was ever going to come out and check me out. I had to walk inside twice, we missed a shuttle.
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S.Rivera
Orlando
2 /10 Poor
Reviewed: Thursday, June 19, 2025
I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.
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A.Semiglasow
Orlando
9.7 /10 Excellent
Reviewed: Thursday, June 19, 2025
The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.
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B.Huq
Orlando
5 /10 Average
Reviewed: Thursday, June 19, 2025
I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.
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Anonymous
Orlando
8 /10 Very good
Reviewed: Thursday, June 19, 2025
NSTR
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G.Desiqueira
Orlando
8.7 /10 Very good
Reviewed: Thursday, June 19, 2025
Not good
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LINDA
Orlando
7.7 /10 Good
Reviewed: Thursday, June 19, 2025
Very busy bit of a wait. Collision sensor malfunctioning randomly. Key fob battery did not work at times.
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