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Live chat Email us Service Code: 2510558224
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Never again

Reviewed: Mon, Sep 9, 2019
About ACE: 7.0 /10
Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on ACE Orlando Int l Airport

S.Rivera

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Oct 2, 2019
About ACE: 2.0 /10
I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.

P.Abreu

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Medium SUV | Mitsubishi Outlander 7 Seats or similar
Reviewed: Wed, Jul 24, 2019
“Bad experience, i paid more that i supouse to and i paid for other insurance”
About ACE: 4.7 /10
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car

E.Wood

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, May 31, 2019
“Not prepared ,Not Professional , Establishment not clean just Filthy no vending machines no Air”
About ACE: 4.0 /10
No switched the Jeep to Nissan Rogue no price adjustment.

C.Larsen-Whaley

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, Mar 15, 2019
“Great price but be careful of the car you get.”
About ACE: 7.7 /10
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jan 14, 2019
“Too expensive, wasn’t worth renting through the company, poor reservation process.”
About ACE: 8.3 /10
Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.

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