above the expectations

Amazing easyness on receiving the car. Dollar is a pleasant surprise

I should’ve purchased the insurance offered on the platform. Instead, I opted for on the spot insurance and paid way more. Lesson learnt

The personnel at the site were helpful but the process was extremely lengthy and they didn’t have the type of vehicle I’d reserved. Also, it was hertz not dollar. I was also charged VAT that was unexpected and the rental car was more than QEEQ said it would be.

All fine except the long wait to pick up the car.

Great website. I use it to rent cars every time

Staff was helpful but was a little pushy on selling extras. Didn’t wait for too long.

My time location was at 2 PM....get there at 1:07....I was served at 2:45.....I spent no more than 10 minutes and everything was done......other people spent 30 minutes there...none sens. You should have a counter for people with reservations already done and other counters for people starting the location processus.....none sens to wait almost 2 hs and not spent more the 10 min on the counter (this was a Hertz counter at Rome Termini)