above the expectations

Child car seats not installed ( liability they tell you, to not do it...), upsell extras, as a strategy for the rent co. Car not ready by the appointment time, had to wait 20-30min

Ok

The agent at the airport car rental was extremely helpful and friendly. The car was not very clean inside, nothing major but I don’t think it had been cleaned just before being rented to us.

Shame we were not given a local telephone number to call in case of need (on arrival). Our flight was significantly delayed. We called the only number we had which resulted in a €10 charge as it was an intercontinental call. The local number on the booking confirmation was the one of the airport and totally useless for our purposes.

All fine except the long wait to pick up the car.

Great website. I use it to rent cars every time

Was Hertz affiliated with Dollar.The car wasn't the one requested.Took over one hour to get the car. The reception had ONLY one person for about 20 costumers. Very hot office .My wife almost passed out. I am still withing to finalize the bill and NO ONE is helping.

We waited a long time to pick up the car. When returning, the parking garage where we told to return it was full and it took a long time to straighten out where to go.

I loved how they emailed me when they found a better price!