From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5838664169
logo_img

Dollar, Rome Stazione Termini Car Rental

Dollar 500+ ratings, 4 reviews

Rome, Italy

6.8 / 10 Average

Dollar - Rome Stazione Termini Information, Car Rental Instructions & Policies

Address

VIA GIOLITTI 34(PLAT 24),C.RETURN:VIA MARSALA 53,00185,IT

Telephone

+39064883967

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -18:00
08:00 -18:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 120 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 15/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 15/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 15/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

EUR 16 per rental
Slovenia can only drive into Ljubljana.

Must-not:

Taking rental cars to following countries is not allowed:
Armenia, Russia, Bulgaria, Hungary, Kazakhstan, Serbia, Greece, Latvia, Czech Republic, Moldova, Georgia, Poland, Estonia, Belarus, Lithuania, Romania, Azerbaijan, Albania, North Macedonia, Malta, Montenegro, Ukraine, Bosnia and Herzegovina, Kyrgyzstan, Tajikistan, Turkmenistan, United Kingdom, Turkey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1300 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 1500 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 1600 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2000 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2200 for Mb Vito,

EUR 2500 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3500 for Bmw X3,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Volvo Xc90,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes A Class Automatic Or Similar,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Fiat Egea,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Fiat 500l,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Fiat 500x,

EUR 2000 for Renault Captur,

EUR 1900 for Peugeot Expert 5m3,

EUR 1600 for Ford Focus,

EUR 1600 for International Mystery,

EUR 3000 for Alfa Romeo Junior-diesel,

EUR 2000 for Compact Elite,

EUR 2000 for Renegade Plug In,

EUR 1600 for N1 Ford Focus Sw Winter Tyres,

EUR 1300 for Fiat Panda,

EUR 1500 for Peugeot 208,

EUR 1300 for Toyota Yaris Diesel,

EUR 1300 for Peugeot 208,

EUR 1500 for Punto Summer Fleet,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Ford Custom,

EUR 1300 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3000 for Peugeot3008,

EUR 3000 for Peugeot Boxer,

EUR 2500 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 2500 for Kia Carnival,

EUR 3000 for Volvo Xc60,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Benz C Class,

EUR 2000 for Vauxhall Corsa E,

EUR 2000 for Toyota Corolla,

EUR 2000 for Kia Sportage,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Peugeot 3008,

EUR 1900 for Ford Transit Custom,

EUR 1900 for Peugeot 5008,

EUR 2000 for Mercedes B Class,

EUR 1600 for Opel Insignia,

EUR 2000 for Jeep Compass,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2000 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Fiat 500,

EUR 1500 for Fiat Panda Or Similar,

EUR 1900 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Hertz Mystery Vehicle,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500e-electric,

EUR 2000 for Fiat 500 Hybrid,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Opel Corsa,

EUR 1900 for Peugeot 107,

EUR 1300 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 2500 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Fiat Doblo Lwb,

EUR 2000 for R5 Lynk Co 01 Hybrid Plug In,

EUR 2000 for Volvo Xc40,

EUR 2000 for Audi Q3-diesel,

EUR 2500 for Ford Transit 350l,

EUR 2000 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Iveco Daily Refrigerated,

EUR 3600 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 3600 for ,

EUR 2600 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 1600 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 1600 for ,

EUR 1300 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 1300 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 2000 for ,

EUR 1300-4000 for other car models.

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat Panda,Toyota Yaris Diesel,Peugeot 208,Peugeot Partner,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500c,

EUR 2000 for Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Fiat 500,

EUR 2300 for Fiat Egea,Volkswagen Golf,Fiat 500l,Fiat 500x,Ford Focus,Volkswagen Golf,International Mystery,Fiat 500x,N1 Ford Focus Sw Winter Tyres,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Renault Captur,Peugeot Expert 5m3,Ford Custom,Ford Transit Custom,Peugeot 5008,Fiat Fiorino 13 Renault Kangoo 16,500 Cabrio Matic,Peugeot 107,

EUR 2300 for Captur Winter Tyres-diesel,Compact Elite,Renegade Plug In,Vauxhall Corsa E,Toyota Corolla,Kia Sportage,Citroen C4 Spacetourer,Mercedes B Class,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Hybrid,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vw Caravelle,Fiat Cronos Drive,

EUR 2900 for Mb Vito,

EUR 3000 for Volkswagen Caravelle,Kia Carnival,Daily Tail Lift,Porsche Macan,Fiat Doblo Lwb,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3600 for Alfa Romeo Junior-diesel,Peugeot3008,Peugeot Boxer,Volvo Xc60,Benz C Class,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,

EUR 3600 for Bmw X3,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Volvo Xc90,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Mercedes A Class Automatic Or Similar,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 2300 for Fiat Egea,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Fiat 500l,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Fiat 500x,

EUR 2600 for Renault Captur,

EUR 2600 for Peugeot Expert 5m3,

EUR 2300 for Ford Focus,

EUR 2300 for International Mystery,

EUR 3600 for Alfa Romeo Junior-diesel,

EUR 2600 for Compact Elite,

EUR 2600 for Renegade Plug In,

EUR 2300 for N1 Ford Focus Sw Winter Tyres,

EUR 2000 for Fiat Panda,

EUR 2000 for Peugeot 208,

EUR 2000 for Toyota Yaris Diesel,

EUR 2000 for Punto Summer Fleet,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Ford Custom,

EUR 2000 for Peugeot Partner,

EUR 4000 for Model 3 Sr-electric,

EUR 3600 for Peugeot3008,

EUR 3600 for Peugeot Boxer,

EUR 3000 for Volkswagen Caravelle,

EUR 4000 for Polestar 2,

EUR 3000 for Kia Carnival,

EUR 3600 for Volvo Xc60,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Benz C Class,

EUR 2600 for Vauxhall Corsa E,

EUR 2600 for Toyota Corolla,

EUR 2600 for Kia Sportage,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Peugeot 3008,

EUR 2600 for Ford Transit Custom,

EUR 2600 for Peugeot 5008,

EUR 2600 for Mercedes B Class,

EUR 2300 for Opel Insignia,

EUR 2600 for Jeep Compass,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Maserati Ghibli-diesel,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2600 for Vito 9 Seater,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Fiat 500,

EUR 2000 for Fiat Panda Or Similar,

EUR 2600 for Fiat Fiorino 13 Renault Kangoo 16,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Hertz Mystery Vehicle,

EUR 3600 for Fiat 500e-electric,

EUR 2600 for Fiat 500 Hybrid,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for Opel Corsa,

EUR 2600 for Peugeot 107,

EUR 2000 for Fiat 500c,

EUR 4000 for Mercedes A Class Automatic Or Similar,

EUR 3000 for H1 Polestar 2 4x4 Winter Tyres,

EUR 3000 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Fiat Doblo Lwb,

EUR 2600 for R5 Lynk Co 01 Hybrid Plug In,

EUR 3000 for Volvo Xc40,

EUR 2600 for Audi Q3-diesel,

EUR 3000 for Ford Transit 350l,

EUR 2600 for Vw Caravelle,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Iveco Daily Refrigerated,

EUR 3600 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 3600 for ,

EUR 2600 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 2600 for ,

EUR 2300 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 2300 for ,

EUR 2000 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 2000 for ,

EUR 4000 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 1300-4000 for other car models.

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Peugeot3008,Volkswagen Caravelle,Kia Carnival,Volvo Xc60,Daily Tail Lift,Benz C Class,Alfa Romeo Tonale,Vito 9 Seater,Fiat 500e-electric,H1 Polestar 2 4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Fiat Doblo Lwb,Eqb 250 Ev,Audi Q3-diesel,Vw Caravelle,

EUR 0 for ,

EUR 0 for Fiat Egea,Captur Winter Tyres-diesel,Fiat 500x,Renault Captur,Peugeot Expert 5m3,Ford Focus,Renegade Plug In,N1 Ford Focus Sw Winter Tyres,Ford Custom,Polestar 2,Toyota Corolla,Renault Captur,Peugeot 5008,Mercedes B Class,Jeep Compass,Fiat Fiorino 13 Renault Kangoo 16,Bmw X1 Xdrive20d-diesel,R5 Lynk Co 01 Hybrid Plug In,Volvo Xc40,

EUR 0 for Volkswagen Golf,Fiat 500l,Volkswagen Golf,International Mystery,Compact Elite,Puma Winter Tyres,Toyota Yaris,Vauxhall Corsa E,Fiat 500e,Abarth 595 Turismo,Peugeot 107,Fiat 500c,

EUR 0 for Fiat Panda,Peugeot 208,Toyota Yaris Diesel,Peugeot 208,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Fiat Panda Or Similar,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 0 for Alfa Romeo Junior-diesel,Renault Zoe,Volvo Xc90,Audi Q8 4x4-diesel-4wd,E Tron Ev,Q1 Bmw Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 0 for Peugeot Boxer,Ford Transit Custom,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 0 for Opel Insignia,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.2 mi from Rome Ciampino Airport

14.9 mi from Rome Fiumicino Airport

Railway Stations

0.3 mi from Roma Termini

1.6 mi from Roma Tiburtina

2 mi from Roma Ostiense

Hotels

1.3 mi from Colonna Palace Hotel

3 mi from Camplus Guest Roma

4.4 mi from Hotel Artis

Other Landmarks

1.1 mi from Piazza Venezia

1.2 mi from Piazza Di Spagna

5.3 mi from Appia Antica

FIND ME A CHEAP RENTAL
Map view of Dollar Store Location
coordinates: 41.89891 12.50328

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 7.5
  • Vehicle cleanliness: 5.0
  • Spaciousness: 4.5
  • Counter staff: 5.5
  • Pick-up location: 4.5
  • Drop-off location: 5.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Milton Kampel

    Rome

    9 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    O carro era otimo, nos atendeu muito bem. Mas nao gostei da cobrança em valor alto no meu cartao de credito no ato da locacao. Na semana anterior, alugamos pela QEEQ tambem, pela Budget, que opera com a Avis, e a cobrança foi muito menor que com a Dolar-Hertz. Outra questao quem com a Dolar-Hertz, o seguro AXA- QEEQ só funciona por reembolso, ou seja, voce precisa pagar qualquer extra e depois negociar com o seguro. Já com a Budget- Dolar nao, o seguro AXA-QEEQ cobre os extras automaticamente. Tivemos nosso voo partindo de Malpensa cancelado e tivemos que mudar o ponto de devolução do carro para Bergamo. Ligamos para a Hertz- Dolar em Malpensa que nos informou que nao poderia fazer a mudança! Fui num balcão da Hertz-Dolar em Verona e felizmente a alteração pode ser feita sem custo extra e facilmente. Mas foi um stress com o atendimento pelo telefone. Por fim, na devolução do carro em Bergamo, o funcionario recebeu o carro mas nao deixou 100% claro se estava rudo OK sem extras. Resumindo, nao pretendo alugar novamente pela Dolar- Hertz, e recomendo a Budget- Avis.
    Read More >
  • D.Braconi

    Rome

    9.7 /10 Excellent

    Reviewed: Thursday, June 19, 2025

    My time location was at 2 PM....get there at 1:07....I was served at 2:45.....I spent no more than 10 minutes and everything was done......other people spent 30 minutes there...none sens. You should have a counter for people with reservations already done and other counters for people starting the location processus.....none sens to wait almost 2 hs and not spent more the 10 min on the counter (this was a Hertz counter at Rome Termini)
    Read More >
  • J.Patel

    Rome

    4 /10 Average

    Reviewed: Thursday, June 19, 2025

    We were in the waiting line 1.5 hours late. We waited another hour before we were called to the counter. The lady at the counter said "we were over 2 hours late and hence they gave our car away". She then started offering us a different car for 300 euros more. I explained our reason being late which was not in our control. The lady said we don't have any other options. I then asked for a smaller car which she was able to give us for the same cost. I asked if the cost could be reduced since I am getting the same car and the answer was no. I was at the mercy of the company and had to settle with what I got. Just poor customer service!! Especially since we had a reservation
    Read More >
  • J.Carreira

    Rome

    4.7 /10 Average

    Reviewed: Thursday, June 19, 2025

    We did not received the car we had chosen. car given to us was i felt was not comparable. Staff at pick up counter seemed to be more interested with social media on their phones then to look after you. the female staff employee where we picked up the car was ignorant and once again cared more about her phone. i tried pointing out some damage on the car and she dismissed me told us we would receive an email with what damages were on the car prior to pick up. we never did receive an email.
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!