When picking up the car, the service lady was not professional: First, she did not explain how to open the fuel cap. It turns out the release lever is under the driver's seat, which is quite different from cars designed in China! Second, she did not clarify how to pay for fuel. In France, you first get €200 deducted from your credit card before being allowed to refuel. We only refueled half a tank, costing about €40, and the remaining amount has still not been refunded! Third, she did not explain how to pay for tolls on the highway, which left us stuck at the toll booth for half an hour! Fourth, the deposit of €250 promised to be refunded within 5 days after returning the car has still not been credited back to us yet! I hope your rental platform can help expedite this process!

Such a horrible process of retrieving our car. Had to take a shuttle from one terminal to the other with all of our bags because the counter at one terminal was closed. Then a lot of confusion and business in the car rental building. Hard to find the office once we went through the chaos of competing paper work. The garage was so small. It took forever. Just a horrible experience

Iv'e orderes 5 seat station wagon like opel astra wagon and get at the pickup a renault scenic. A beautiful and shiny car with a lot of space. The most usefull thing i liked in this car is the option to change the whole language interface of the car to my mother tongue of hebrew.

will never book with them

Like: Convenient location with very good rates and helpful staff.
Dislike: A small snag with car was effectively corrected.