Alamo, Marseille Saint Charles Train Station Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Marseille Saint Charles Train Station Information, Car Rental Instructions & Policies

Address

36 BOULEVARD CHARLES NEDELEC, MARSEILLE GARE SNCF ST CHARLES, MARSEILLE, U, 13001, FR

Telephone

+33491059086

Pick-up Instructions

When you arrive at the train station, take the exit called SORTIE NEDELEC. Then, cross the road to go on Nedelec street and our office is 100 meters on your left.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Show More Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Sweden Switzerland Finland United Kingdom Netherlands Portugal Spain Andorra The Republic of San Marino	EUR 55 per rental

If you rent a car on the island of Corsica, you are not allowed to drive it outside Corsica.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1500-3500 for other car models.

EUR 1500 for Peugeot 208,Fiat 500,

EUR 3500 for Vw Caravelle,

EUR 1500 for Fiat 500,

EUR 1700 for Fiat Egea,Volkswagen Golf,Vauxhall Mokka,Renault Captur,Suzuki Vitara,Renault Captur,Grp Q1 - Stw Automatico -,Cupra Leon Sportstourer Sw 1.5 Or Similar,Volkswagen Golf,Fiat Panda,Renault Zoe,Toyota Yaris,Peugeot 208,Peugeot Partner,Skoda Octavia,Compass Winter Tyres,Citroen C4 Spacetourer,Peugeot 5008,Fiat 500,Mystery Car,

EUR 2500 for Renault Espace,Seat Alhambra,Mazda Mx30,Peugeot 3008,Volvo Xc40,Kia Sportage,Citroen C4 Picasso,5 2,Alfa Romeo Stelvio,Peugeot 508,Volvo Xc40,Ford Kuga,Seat Taracco,Nissan Qashqai,V60 Cc,Peugeot 508 Estate,Citroen C4 Grand Picasso,

EUR 3500 for Ds Ds4,Audi Q2,Audi Q3,Skoda Octavia,Kia Sportage,Mustang Mach E,Mercedes E-class,Vw Vento,Bmw Serie 5,Mercedes Eqc,Volvo Xc60,4 Series Convertible,Mercedes C-class,Alfa Romeo Stelvio,

EUR 1700 for Fiat Egea,Volkswagen Golf,Renault Captur,Grp Q1 - Stw Automatico -,Cupra Leon Sportstourer Sw 1.5 Or Similar,Volkswagen Golf,Fiat Panda,Renault Zoe,Toyota Yaris,Peugeot 208,Peugeot Partner,Fiat 500,

EUR 2500 for Renault Espace,Seat Alhambra,Mazda Mx30,Peugeot 3008,Volvo Xc40,Kia Sportage,Citroen C4 Picasso,5 2,Peugeot 5008,Alfa Romeo Stelvio,Peugeot 508,Volvo Xc40,Ford Kuga,Seat Taracco,Nissan Qashqai,V60 Cc,Peugeot 508 Estate,Citroen C4 Grand Picasso,

EUR 2000 for Vauxhall Mokka,Renault Captur,Suzuki Vitara,Skoda Octavia,Compass Winter Tyres,Citroen C4 Spacetourer,

EUR 3500 for Ds Ds4,Audi Q2,Audi Q3,Mustang Mach E,Kia Sorrento,Mercedes E-class,Ford Custom Kombi,Vito 9 Seater,Vw Vento,Bmw Serie 5,Mercedes Eqc,Volvo Xc60,4 Series Convertible,Mercedes C-class,Vw Caravelle,Alfa Romeo Stelvio,

EUR 1500 for Nissan E Nv200,Fiat Talento,Renault Clio Societe,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1500 for Peugeot 208,Fiat 500,

EUR 3500 for Vw Caravelle,

EUR 1500-3500 for other car models.

EUR 3500 for Ds Ds4,Audi Q2,Audi Q3,Skoda Octavia,Kia Sportage,Mustang Mach E,Mercedes E-class,Vw Vento,Bmw Serie 5,Mercedes Eqc,Volvo Xc60,4 Series Convertible,Mercedes C-class,Alfa Romeo Stelvio,

EUR 2000 for Vauxhall Mokka,Renault Captur,Suzuki Vitara,Skoda Octavia,Compass Winter Tyres,Citroen C4 Spacetourer,

EUR 1500 for Nissan E Nv200,Fiat Talento,Renault Clio Societe,Mystery Car,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

12.5 mi from Marseille Airport

Railway Stations

0.1 mi from Saint-Charles Train Station

11.6 mi from Aix-en-provence TGV Station

Other Landmarks

0.5 mi from Des Reformes Church

0.6 mi from Quartier Du Panier

0.8 mi from Gare De La Joliette

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 43.3026 5.3785

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 1.2
Vehicle cleanliness: 1.2
Spaciousness: 1.2
Counter staff: 1.2
Pick-up location: 1.2
Drop-off location: 1.2
Pick-up time: 0-10 mins
Drop-off time: 10-30 mins

J.Bishop
Marseille
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!
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Spring Willard
Marseille
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
Friendly staff
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Alberta Job
Marseille
2 /10 Poor
Reviewed: Wednesday, June 18, 2025
The store was easy to find, but there were a lot of people in line upon arrival. There were over a dozen customers ahead of me, and the staff was working very slowly. The reserved model was not available, and I was given a smaller manual car that couldn’t accommodate five people. I arrived at 10:00 AM to pick up the car and had to wait until 3:00 PM, which wasted a lot of time and disrupted my plans.
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Adela Quiller
Marseille
8 /10 Very good
Reviewed: Wednesday, June 18, 2025
The staff's English is decent, but they strictly close at 8 PM with no key drop box available, so you can't return the car after hours.
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August Bessemer
Marseille
6 /10 Average
Reviewed: Wednesday, June 18, 2025
Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.
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Berton Harold
Marseille
10 /10 Excellent
Reviewed: Wednesday, June 18, 2025
The French staff provided good service.
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Herbert Jordan
Marseille
4 /10 Average
Reviewed: Wednesday, June 18, 2025
When picking up the car, the service lady was not professional: First, she did not explain how to open the fuel cap. It turns out the release lever is under the driver's seat, which is quite different from cars designed in China! Second, she did not clarify how to pay for fuel. In France, you first get €200 deducted from your credit card before being allowed to refuel. We only refueled half a tank, costing about €40, and the remaining amount has still not been refunded! Third, she did not explain how to pay for tolls on the highway, which left us stuck at the toll booth for half an hour! Fourth, the deposit of €250 promised to be refunded within 5 days after returning the car has still not been credited back to us yet! I hope your rental platform can help expedite this process!
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Steward Jenkin(s)
Marseille
8 /10 Very good
Reviewed: Wednesday, June 18, 2025
Satisfied. Everything is handled according to procedures, and there’s no need to wait in line due to fewer people.
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