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Search for Europcar Car Rentals in Cairns

Unprofessional payment handling. Inexcusable

Reviewed: Wed, Jul 24, 2019
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10
KIA Carnival image
Europcar
Cairns Airport(CNS)
Cairns
Australia
Full Size Van | KIA Carnival or similar

Relevant Reviews on Europcar in Australia

Anonymous

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Europcar
Hobart Airport(HBA)
Hobart
Australia
Reviewed: Thu, Feb 12, 2026
About Europcar: 10.0 /10
Service was great and the whole process was super straightforward. The car itself felt really new and fun to drive—definitely a solid choice.
About QEEQ: 10.0 /10

Modesty Martin

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Europcar
Melbourne
Australia
Reviewed: Tue, May 6, 2025
About Europcar: 10.0 /10
Great, both pickup and drop-off were very convenient.
About QEEQ: 10.0 /10

Doris Harvey

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jan 15, 2024
About Europcar: 10.0 /10
Very convenient, had to wait a bit because there were many people during pickup.
About QEEQ: 10.0 /10

Ives Cooper

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Europcar
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Jun 15, 2020
About Europcar: 2.0 /10

H.Philips

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Standard | Toyota Camry or similar
Europcar
Hobart Airport(HBA)
Hobart
Australia
Reviewed: Wed, Sep 19, 2018
“Was good”
About Europcar: 8.0 /10
Like: Customer service we excellent wasn’t pressured into to upselling or spending more all the options were explained clearly
Dislike: The car it self was in poor condition and wasn’t they much or a pleasure to drive

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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