Very pleasant experience.

Renting a car was convenient, the vehicle quality was excellent, and the customer service was very good and efficient! Highly recommended!

Pretty good. When we first arrived, the staff wasn't there, and we waited for a while. We were a bit worried since we're foreigners, but everything went smoothly in the end.

I purchased my own additional insurance cover and explained this to the person at the counter, however they still added $185 worth of insurance I didn't need or ask for. After some time on the phone to customer services on our return home I manged to get them to credit my account.