Stay away from the Asian male staff at the counter! After checking reviews, I realized he's a repeat offender. Even after explicitly stating no additional fees, I was hit with hidden charges and lost over $200. I've rented cars overseas 20-30 times, and this is the first time I've been ripped off.

The staff had great attitudes, and the car pickup was convenient. The only downside was the forced insurance purchase. When picking up the car, I specifically went back to ask two staff members about it, and they assured me it was fine. So, I decided to proceed with the car rental. However, after returning home, I discovered I was still charged (even though I had purchased QEEQ’s full coverage insurance, which made it unnecessary). After communicating with QEEQ, the store was very cooperative and refunded the charge. Overall, it was a satisfying experience.

Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de manejo.

The total amount of purchase have been withdrawn from my credit card and after dropping the car off, an additional 60USD was withdrawn with no explanation from budget, I tried to reach the customer service and they promised to resolve the issue but nothing from their side yet !

The whole process went smooth from the time I booked the car to the time I returned the car.

Price drop protector is a wonderful tool. It did save me some money on my car rental. Good job!