Good

Tracey at Double Tree Disney Springs was really nice although she didn't have a car in our category, after a couple of hours she got us the perfect car for our vacation. The return experience at Holiday Inn Caravan Ct Universal Studios was not so good. The agent (didnt get his name) was not very friendly. Although he said to us we could keep the car longer free of charge if we wanted, up until 11am the following morning at no cost - which we didnt. Then we were charged €12 for 30min late return even though we were 90min early!! Thanks to QEEQ for arranging a refund for this. We will NOT be using that branch of Budget Car Rental again.

We never used QEEQ before but will be in future, a great service and great customer service. We couldn't have asked for me. We have already recommended the service to friends and family.

The wait time for picking up the car was too long. QEEQ doesn't allow advance registration for Fast Break. Budget's prices are relatively affordable, so the wait time tends to be longer. It's recommended to align the car rental time with the flight arrival time, as the wait is typically about half an hour.

Picking up the car was very convenient. The procedures were completed right inside Bozeman airport, and the car was parked just outside in the parking lot. Very convenient. Originally, I was supposed to return the car in Los Angeles but later changed it to San Francisco without any extra fees. Big thumbs up! Returning the car at San Francisco International Airport was super easy. After returning the car, the airport train directly took me to the terminal. No worries at all.

Only thing missing were how to handle tolls on highways with the device installed in the vehicle and how to pay the tolls after rental. Also it could be nice to have a more clear overview of requirements regarding insurance, it’s always a jungle!

No comments all worked just fine