I was charged for tolls via a prepaid pass. The sunpass or t epass sold at regular super markets is much cheaper and wasn’t informed of that.

After booking i was automatically signed up for “shipmentsfree.com” for i was charged without my consent

Terrible experience. We waited over an hour to get the car, and they gave us the wrong one. The staff was rude. The car key was broken and often didn't start the car. Contacting customer service was useless; they just ignored us. Absolutely awful, we will never choose this company again to save a little money.

San Francisco Airport has almost all the well-known car rental companies. Just take the shuttle to the rental car center; there are counters on both the first and second floors, very convenient.

Not enough staff at pickup location. Disorganized.

It was close to perfect. Only comment was the return process seemed understaffed. went to the booth and their service was excellent.

Overall a good experience.