quick and good experience

Satisfied

The location in the city center is very good, but they close a bit early, making it inconvenient to return the car at night.

After the QEEQ website order was cancelled, I rented a car on-site. The rental company had a great attitude.

The process was quick and convenient. They offered additional insurance, but it wasn't mandatory. The cars were 80-90% new with 10,000-20,000 kilometers.

There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.