Excellent service! When I rented the car, I was alone and rented a small car, but they upgraded me to a bigger car. Very satisfied.

Good

The rental car location was marked incorrectly, making it impossible to pick up the car. When I called the rental company, they rudely told me they wouldn't wait a single minute past closing time and then hung up. Such poor service attitude should not be tolerated.

The store is simple and the address information is confusing. It's very difficult to find for both pick-up and drop-off. The car had multiple external damages that weren't repaired. Three months later, without any prior notification, there was a sudden charge on my credit card. It was only after the bank blocked the transaction that I received an email informing me about a violation, and mentioning that there would be a penalty for late payment. However, despite my repeated requests, I was not provided with a payment link. I suggest avoiding this supplier in the future.

The car was excellent , the check in process was longer than with previous companies I’ve used. I wasn’t happy about having to return the car cleaned to such a high standard to avoid an excess charge - something else I’ve never had to do. Would hire from them again though .