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Reviewed: Sat, May 10, 2025
About Europcar: 4.0 /10
I arrived at the agreed time to pick up the car, only to be told there were no available vehicles. They suggested I pay over 40 euros to upgrade to an Alfa Romeo, which I refused. Then, I was told I needed to wait an hour. After waiting another hour, they still didn’t have a car ready, and only when they were about to take their lunch break did they finally give me an MG SUV. On top of that, they didn't inform me the fuel tank was empty, nearly causing serious trouble for the rest of my trip. This was the worst car rental experience of my life.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar in Italy

Winston Doris

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Reviewed: Thu, May 15, 2025
About Europcar: 10.0 /10
This was my first time renting a car abroad, and the overall process was simple and smooth. Thumbs up!
About QEEQ: 10.0 /10

Kim Bennett

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Reviewed: Wed, Jun 26, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Eartha Malthus

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Reviewed: Sat, Jun 15, 2024
About Europcar: 6.0 /10
The queue for car rentals at Milan airport is too slow.
About QEEQ: 8.0 /10

Frederica Anne

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Reviewed: Tue, Jan 21, 2020
About Europcar: 10.0 /10
Arrived just before closing at 11:30 PM, no queue. Staff quickly found the order, service was smooth and satisfactory.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Sat, Jan 26, 2019
About Europcar: 6.3 /10
Car was full of white waterspots and the front was not cleaned well. Although with only 3900 km on the colck had many scratches especially the interior. There was some rattle from the undercarriage of the car as well. Otherwise ok. They did not specify where to dropoff the car (what lot number to be parked in). It would help if there were any sighs at arrival hall where their office is, since it is in another building on the other side of the airport.

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